donna M.
Mid-Level Real Estate Underwriter
Open to offersNew to PlatformAbout
Donna Marie B. is a seasoned Virtual Assistant and Property Management Assistant with extensive experience in the real estate sector. She has a robust background as a Real Estate Underwriter, having conducted underwriting and financial analysis for both commercial and residential land acquisitions. Her expertise encompasses evaluating market trends through demographic and traffic analysis. From July 2022 to March 2025, Donna excelled as a Property Management Assistant and Maintenance Coordinator, where she managed tenant relations, lease renewals, and maintenance coordination. With a strong foundation in administrative tasks and customer service roles at IQOR Bacolod and Transcom Worldwide, she possesses excellent skills in CRM management and lead generation. Donna holds a Bachelor of Science in Commerce with a major in Business Management from the University of Negros Occidental-Recoletos, equipping her with a solid educational background to complement her practical experience in diverse real estate domains.
Experience
Commercial Land & Residential Land Real Estate Underwriter
null · 2025 — 2026Performed underwriting and financial analysis for acquisitions of commercial and residential land. Analyzed demographics, traffic counts, tenant mix, and trade area performance. Conducted feasibility analyses using metrics related to walkability, traffic, and tenant density. Developed executive summaries and investment recommendations while analyzing market data to inform acquisition decisions.Property Management Assistant / Maintenance Coordinator
null · 2022 — 2025Responded to tenant inquiries and addressed maintenance issues promptly. Assisted with processes such as lease renewals, tenant screening, and managing move-ins and move-outs. Monitored rent collection by sending reminders for overdue payments. Handled maintenance requests by tracking and scheduling repairs with contractors, ensuring completion and obtaining repair estimates. Maintained precise records for tenants and properties while facilitating communication among tenants, owners, and vendors.Virtual Assistant / Cold Caller / List Builder / Skip Tracing Specialist
null · 2020 — 2022Executed outbound cold calls utilizing established sales scripts to qualify leads and identify potential clients. Scheduled appointments for acquisition managers and updated the CRM with call notes and follow-up activities. Built prospect lists by leveraging public records and online resources while performing skip tracing for verifying owner contact details. Ensured the confidentiality of client information and maintained accurate databases of leads.Customer Service Associate / Sales Associate
IQOR Bacolod · 2018 — 2020Provided assistance to customers regarding billing, orders, and account inquiries. Handled payment processing and managed service requests while keeping customer records updated in the CRM.Customer Service Associate / Sales Associate
Transcom Worldwide – Bacolod · 2010 — 2017Supported customers with technical and billing issues while processing account updates and service requests. Promoted products and service upgrades for Comcast and assisted customers with product ordering, payment processing, returns, and shipping information for Sears Direct Canada.
Skills & Expertise
Education
- Bachelor of Science in Commerce Major in Business ManagementUniversity of Negros Occidental-Recoletos