Donnabel J.
Mid-Level Data Entry Specialist
Open to offersNew to PlatformAbout
Donnabel Joy S. is a versatile professional with extensive experience in data entry, customer service, and virtual assistance. Currently serving as a Data Entry Operator at XBP Global, she ensures the accuracy and integrity of FedEx shipment data, upholding high standards of confidentiality and efficiency. Her prior roles include a Freelance Virtual Assistant, where she provided comprehensive administrative support to businesses, managing social media, content creation, and customer communications. Notably, she achieved a 20% sales growth as an online clothing seller on TikTok. In addition, she has been a customer service representative, assisting U.S. healthcare clients with a focus on confidentiality in accordance with HIPAA standards. Her diverse skill set is complemented by proficiency in utilizing modern AI tools to enhance productivity. With a background in early childhood education and a history as a student-athlete, Donnabel excels in fast-paced, multidisciplinary environments.
Experience
Data Entry Operator
XBP Global – PH · 2026 — PresentProcessed FedEx shipment numbers while ensuring precise data entry into company systems. Reviewed, verified, and updated shipment details to uphold data integrity. Managed time-sensitive tasks with a focus on accuracy and coordinated with team members to address discrepancies.Freelance Virtual Assistant
Freelance · 2019 — 2025Provided clients with various administrative support tasks, including data entry, scheduling, email management, and conducting online research. Handled social media management, content creation, and customer communication while organizing files and maintaining records.Customer Service Representative
Teleperformance · 2023 — 2023Assisted US-based healthcare customers with inquiries regarding benefits and account concerns. Communicated clearly and empathetically while resolving issues, handling sensitive information in compliance with HIPAA guidelines.Online Seller (clothing)
TikTok · 2023 — 2023Managed an online clothing store, addressing customer inquiries and resolving issues efficiently.Online Seller (Foods)
Facebook Marketplace · 2015 — 2023Oversaw an online food business, which entailed product preparation, packaging, posting, and customer interaction. Marketed items through Facebook and processed orders while managing deliveries and maintaining high customer satisfaction.Pre-School Teacher
Wellington International School · 2015 — 2015Provided instruction and daily care for preschool children in a multicultural environment, planning and delivering age-appropriate lessons while supporting emotional and behavioral development.Personal Assistant
Company not specified · 2011 — 2012Delivered day-to-day personal and administrative support, including scheduling, communication management, and task coordination while maintaining confidentiality and handling sensitive information.Statistician
Philippine Census · 2011 — 2011Conducted household surveys for the national census, collecting and organizing demographic data with attention to accuracy. Coordinated with local officials to ensure thorough and timely data gathering.Data Encoder
Xavier School IT Department · 2010 — 2010Handled the scanning and printing of IDs for students and guardians, ensuring accuracy in recorded information while maintaining organized digital records and coordinating with staff to resolve discrepancies.
Skills & Expertise
Education
- Bachelor of Computer ScienceAMA Computer University · 2006 — 2007
- Bachelor of Physical EducationPolytechnic University of the Philippines · 2000 — 2004
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