Donnie B.

Donnie B. has built a robust career as a Sales Development Representative and Technical Advisor with proficiency in various facets of sales and customer support. Having worked with companies like Korcomptenz Inc., Concentrix Philippines, VXI Philippines, and Convergys PH, he has honed his skills in cold calling and prospecting, addressing and resolving technical issues, and developing client retention strategies. At Korcomptenz Inc., Donnie excelled in identifying sales opportunities, maintaining leads, and executing collaborative outreach strategies with sales and marketing teams. In his role at Concentrix Philippines, he resolved client concerns, communicated updates, and supported business initiatives to improve customer satisfaction and global alignment. Additionally, Donnie's expertise in billing and sales was exemplified during his tenure at VXI Philippines, where he handled complex billing operations. He is adept at using tools such as Salesforce, HubSpot, and SAP ERP to facilitate efficient data management and customer interactions.