Doreen P.
Mid-Level Technical Support Specialist
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About
Doreen P. has cultivated a diverse professional career across multiple roles, including Sales Representative, Technical Support, and Web Developer. She possesses extensive knowledge in the fast-moving and packaged consumer goods industries, coupled with experience in corporate sales account management. Her technical proficiency is underlined by skills in programming languages such as Visual Basic, C, C++, JavaScript, HTML, and SQL, alongside capabilities in SAP and various Microsoft Office applications. Doreen's recent role as a Junior IT Consultant at Cuatrix Company (P&G) involved designing SAP technical solutions to address complex business challenges. Additionally, she has provided high-level technical support and performed quality assurance testing for Unilever Philippines, contributing to system rollouts and ensuring robust performance. Across her tenure, she has adeptly balanced her technical skills with responsibilities in data analysis and virtual assistance, continuously supporting business operations and fostering innovation.
Experience
Support Technical Specialist/QA & UAT Tester/Data Analyst/Rollout Team
Unilever Philippines · 2024 — 2026Provided technical support and conducted QA and UAT testing. Analyzed data for accuracy and assisted with system rollout activities.Virtual Assistant/Administrative
Lucas Thompson (U.S Client) · 2025 — 2025Managed communications, scheduled meetings, and assisted with data entry, research, and database management.Junior IT Consultant
Cuatrix Company (P&G) · 2023 — 2024Engaged in designing, building, testing, and deploying SAP technical solutions while supporting senior team members in problem-solving.Purchasing Officer/Technical Support
Jachin Boaz Corp · 2024 — 2024Evaluated suppliers and negotiated contracts while maintaining records and supervising staff to support organizational goals.Call Center Agent/Technical Support
Teleservasia · 2022 — 2023Processed customer information while maintaining accurate records and troubleshooting basic system software or hardware issues.IT Staff/Web Developer
Manaig, Manaig, Co CPA’s · 2023 — 2023Managed and troubleshot technology systems for business needs and created a website using Canva and WordPress.Inventory Controller/Encoder/Sales Staff/Purchasing Staff/Logistic Staff
Tiles Light Center · 2021 — 2022Established inventory control procedures and managed incoming and outgoing stock, including receipts and dispatches.Production Operator
TLP Totuko Philippines · 2021 — 2021Worked on the assembly or production line within the manufacturing domain.SM Tenant Food Crew
SM Food Court · 2019 — 2020Contributed to the team by taking orders, serving customers, and preparing food.Cashier and Selling Clerk
Savemore SM Supermarket · 2020 — 2020Managed transactions with customers accurately and assisted in locating products within the inventory.Service and Kitchen Crew
Jollibee Vista Nuvali and Sta. Rosa · 2017 — 2019Handled deal transactions and assisted customers with their needs during their visit.Production Assembly
EMS Company · 2019 — 2019Assembled parts and subassemblies into finished products while performing various tasks to meet production quotas.Shopify Assistant/Calendar Coordinator
LCT Shop (U.S Client)Monitored inventory levels and coordinated restocking updates while processing orders, returns, and exchanges.
Skills & Expertise
Education
- Bachelor of Science in Computer EngineeringTrimex College · — — 2023
- Senior High SchoolNew Sinai School and Colleges Sta Rosa Laguna · 2017 — 2019
- Elementary SchoolJose Zavalla Memorial Elem School · — — 2019
- Junior High SchoolAplaya National High School Annex 1 · 2013 — 2017
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