Dubraska P.

Dubraska P. is an accomplished professional with a strong background in sales and customer service, possessing a diverse set of skills in various business environments. At the Cariola Group as a Virtual Assistant and Commercial Sales Advisor in 2021, she excelled in managing customer inquiries, complaints, and orders. Her proactive role included optimizing operational procedures, organizing schedules, and providing constant administrative support using communication tools like WhatsApp Business and CRM systems to build trust with customers. From 2021 to 2024, Dubraska enhanced her expertise at Colombia ESL OPEN ENGLISH as a Commercial Advisor, where she demonstrated effective contract negotiation and consistently exceeded sales objectives. At Dinamo Media Group in 2024-2025, she showcased leadership as a Sales Team Leader, utilizing data analysis tools to evaluate sales performance and collaborating with marketing and technical support departments. Dubraska is proficient in Microsoft Excel for reporting, has practical insight using platforms like Canva and CapCut, and has undergone training in Digital Marketing and emergency response. Her educational background includes a Science degree and specialized technical training. Fluent in Spanish, she maintains an A2-B1 level of English proficiency.