Dulani N.
Mid-Level Sales Administration Manager
Open to offersNew to PlatformPortfolios
About
Dulani N. is a results-driven professional with over a decade of experience in the insurance, HR, and business operations industries. She specializes in sales administration, business analytics, and strategic execution. Currently, as Assistant Manager at Allianz Life Insurance (Softlogic Life) since 2018, she manages complaints and investigations, leads MDRT initiatives, oversees licensing, and contributes to digital transformation projects. Previously, she worked as an HR Executive at Softlogic Insurance, managing HR operations and recruitment while leading training and staff development from 2012 to 2018. Her earlier role as a Quality Evaluator at Lanka Bell & Belvantage involved performance monitoring and quality assurance. Dulani holds an MBA from the Cambridge College of Business and Management, among other certifications, further strengthening her expertise in HR planning and vendor management.
Experience
Assistant Manager
Allianz Life Insurance (Softlogic Life) · 2018 — PresentHandled complaints and investigations, led MDRT initiatives, supervised licensing and managed MIS reporting, while contributing to digital transformation projects.HR Executive
Softlogic Insurance · 2012 — 2018Oversaw HR operations and handled recruitment, in addition to leading training and development efforts.Quality Evaluator
Lanka Bell & Belvantage · 2008 — 2012Performed quality assurance and monitored performance effectively.
Skills & Expertise
Education
- MBACambridge College of Business and Management (Asia e University)
- Certified Diploma in Business ManagementMetropolitan University
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