Dwayne D.
Senior Life Underwriter
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Dwayne D. is a seasoned Life Underwriter with over 20 years of experience at Guardian Life Limited, specializing in the insurance and financial services industries. He excels in risk assessment and regulatory compliance, annually reviewing and classifying over 1,000 life insurance applications while maintaining strict SLAs. Dwayne has a proven record of collaborating with Chief Medical Officers on complex cases, liaising with global reinsurers such as Swiss Re, Munich Re, and RGA to secure approvals, and enhancing underwriting systems across the Caribbean. He is adept at training staff, optimizing workflows, and ensuring data accuracy using platforms like CAPSIL and AS400. Recognized as a Star Performer and Employee of the Quarter, Dwayne D. brings a commitment to operational excellence in life and health insurance underwriting.
Experience
Life Underwriter
Guardian Life Limited · 2016 — 2025Reviewed and classified over 1,000 life insurance applications each year, ensuring adherence to established service level agreements. Collaborated with the Chief Medical Officer for a thorough assessment of complex medical cases, ensuring compliance with regulatory standards. Engaged with global reinsurers, including Swiss Re, Munich Re, and RGA, to obtain necessary approvals for specialized risk assessments. Worked closely with the Trinidad head office team to test and refine underwriting systems for Guardian Life of the Caribbean. Participated in branch meetings to articulate and clarify underwriting procedures.Senior Policy Processor
Guardian Life Limited · 2006 — 2016Conducted training sessions for new processors and provided application training for staff in branches and brokerages. Compiled and issued insurance policies by gathering the necessary documentation and ensuring all required signatures were collected. Reviewed and verified data on insurance applications, checking for accuracy in age, name, principal sum, and address. Evaluated submitted application data against policy reinstatement criteria, granting official approval for compliant policies.Policy Processor
Guardian Life Limited · 1999 — 2006Checked the accuracy of information on all life insurance application forms before entering data into CAPSIL, also verifying applicants' previous insurance histories. Collaborated with brokers and internal teams to resolve discrepancies while meeting tight deadlines.Office Administrator
Crown Eagle Life Insurance Company · 1992 — 1996Managed daily office operations along with the coordination of insurance documentation. Recognized for exceptional performance with the Employee of the Quarter award.Accounting Technician
Victoria Mutual Building Society · 1990 — 1992Handled account reconciliations, processed financial data, and assisted with month-end closing activities.
Skills & Expertise
Education
- Diploma, Supervisory ManagementUniversity College of the Caribbean · — — 2007
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