Dyan R.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Dyan R. is a dedicated Customer Service Representative with experience across diverse sectors, including health insurance, telecom, and pest control accounts. Her tenure at Teleperformance - Bacolod involved managing customer service operations for both health insurance and T-Mobile accounts from July 2023 to June 2024. Subsequently, she expanded her expertise at Ubiquity - Bacolod by supporting Viking Pest Control and Card Cash accounts from July 2024 to February 2025. Dyan honed her good communication and active listening skills while delivering exceptional service to clients. Her educational background in computer programming from IBC College of Technology (2013-2015) reinforces her capability in handling basic computer knowledge and providing quality customer service solutions. Fluent in multiple languages including English, Bisaya, Tagalog, and Hiligaynon, Dyan is a versatile communicator ready to tackle new challenges.
Experience
Customer Service Representative
Ubiquity - Bacolod · 2024 — 2025Provided assistance for customer service tasks related to the Card Cash account.Customer Service Representative
Teleperformance - Bacolod · 2024 — 2024Handled customer service tasks for the T-Mobile account.Customer Service Representative
Ubiquity - Bacolod · 2024 — 2024Assisted customers with inquiries for the Viking Pest Control account.Customer Service Representative
Teleperformance - Bacolod · 2023 — 2023Managed customer inquiries and provided support for health insurance accounts.
Skills & Expertise
Education
- Computer ProgrammingIBC College of Technology · 2013 — 2015
- Degree not specifiedBrgy. E. Lopez National High School · 2012 — 2013
- Degree not specifiedDon Homero H. Tanpinco Elementary School · 2008 — 2009
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