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Dzul G. — Mid-Level Hospitality Operations Manager from Indonesia

Dzul G.

Mid-Level Hospitality Operations Manager

Indonesia 3-6 years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Dzul G. is an accomplished Operations Center Manager in the hospitality and property management sector, with extensive experience in villa management and guest experience optimization. Most recently, he served as the Acting General Manager, overseeing a portfolio of 20 villas in South Lombok. His expertise in Hospitality & Villa Operations Management has contributed to maintaining high guest satisfaction, achieving consistent Airbnb ratings between 4.7 and 4.9. Previously, at Mandalika Kite Surfing, he maintained operational consistency and upheld guest experience standards. Dzul effectively coordinates with local institutions to ensure business compliance and supports regulatory requirements. Known for his structured execution and compliance-driven operational standards, he excels in Airbnb Co-Host Operations & Rating Performance, ensuring listings accuracy and effective owner-stakeholder coordination. Dzul is committed to operational efficiency through his skills in Property Inspection & Maintenance Oversight.

Experience

  • Operation Center Manager

    SLVM (South Lombok Villa Management) �� 2024 — 2026
    Oversaw daily operations for a portfolio of 20 villas, focusing on efficiency and service consistency. Handled Airbnb co-host tasks, ensuring accurate listings and effective guest communication. Conducted property inspections and coordinated necessary maintenance and improvements, serving as the main point of contact for villa owners and operational teams.
  • Operations Manager

    Mandalika Kite Surfing · 2023 — 2024
    Ensured operational consistency and quality of guest experiences within a tourism and sports hospitality setting. Facilitated effective communication with local institutions regarding business compliance and ITDC requirements. Managed daily operations by coordinating scheduling and team collaboration.

Skills & Expertise

Education

  • Bachelor of Science - Biology
    Mataram University · 2014 — 2019

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