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Dzunisani S. — Senior Communications and Market Research Manager from South Africa

Dzunisani S.

Senior Communications and Market Research Manager

South Africa 2-3 years
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About

Dzunisani T. is a seasoned Communications and Market Research professional with nearly a decade of experience leading diverse functions across the FMCG, financial services, and research sectors. At BT Industrial Group, she excelled as the Communications and Events Manager, where she coordinated both internal and external communications, increasing employee engagement by 30% through strategic campaigns. Previously, as a Global Project Manager at MMR Research, she managed over 10 concurrent international market research projects, including CLTs and HUTs, serving top FMCG clients across EMEA and AMER regions. Notably, Dzunisani led project planning, agency briefings, and risk resolution to ensure timely, quality project delivery. At Plus 94 Research, she managed field operations, recruiting and training over 40 interviewers, enhancing operational efficiency. She also served at Mutual and Federal, developing crisis communication plans and producing engaging content for various platforms. Dzunisani holds a BA in Journalism from the University of Johannesburg with majors in Anthropology and Communication and has completed multiple certifications to enhance her project management and communication skills.

Experience

  • Communications and Events Manager

    BT industrial Group · 2024 — 2025
    Coordinated both internal and external communications by collaborating with various departments, drafting messaging, and ensuring timely and consistent delivery throughout the organisation. Managed digital content, maintained organized communication records, and supported company events and employee engagement activities.
  • Global Project Manager

    MMR Research · 2022 — 2024
    Oversaw multiple international quantitative and qualitative research projects for prominent FMCG clients, ensuring the timely delivery of Central Location Tests (CLTs), Home Usage Tests (HUTs), and Online HUTs across the EMEA and AMER regions. Acted as the primary point of contact for clients and international fieldwork agencies, facilitating effective communication and project alignment.
  • Field Operations Executive

    Plus 94 Research · 2017 — 2022
    Directed end-to-end field operations for various market research projects, ensuring timely delivery and adherence to project scope. Recruited and trained field interviewers, while monitoring project timelines and budgets to resolve operational challenges and maintain high-quality data collection.
  • Proofreader

    Plus 94 Research · 2016 — 2017
    Reviewed and edited client presentations, reports, and internal documents to guarantee accuracy, consistency, and quality. Collaborated with teams to identify content errors and ensure compliance with company standards.
  • Communications Officer

    Mutual and Federal · 2013 — 2016
    Developed content for internal and external communications, including website and social media materials. Collaborated with HR and leadership to implement strategies aimed at enhancing employee engagement, and created crisis communication plans to protect the company’s reputation.
  • Communications Officer Intern

    Mutual and Federal · 2013 — 2013
    Produced internal communication content such as newsletters and corporate announcements, and conducted research for articles in the company's quarterly magazine. Assisted in developing materials that aligned with the company’s brand standards.

Skills & Expertise

Education

  • BA Journalism
    University of Johannesburg

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