Eben J.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Eben J. is a dedicated Information Technology graduate with a well-rounded skill set, including experience in customer service and a range of technical proficiencies. Engelaged as a Sales Representative with CloudTech Solutions in 2021, Eben excelled in offering and explaining insurance products, responding to customer inquiries, and maintaining productive client relationships. Further broadening their professional portfolio, Eben served as an Intern Intel Encoder at PNP Lucena in 2026, where they encoded and managed sensitive data, ensuring accuracy through effective use of the Microsoft Office Suite. By leveraging expertise in basic networking, programming, and video editing, Eben has consistently demonstrated strong capabilities in both technical tasks and team collaboration.
Experience
Intern Encoder
PNP Lucena · 2026 — 2026Encoded and managed confidential intelligence data with precision. Ensured data accuracy and completeness by verifying and organizing records. Prepared, edited, and formatted various official documents and legal certifications while maintaining confidentiality. Utilized Microsoft Excel and Word for data entry, record management, and documentation tasks. Assisted with administrative duties, including filing and organizing documents, and created updated spreadsheets to support office operations. Collaborated with personnel to maintain accurate records, demonstrating professionalism and accountability in daily tasks.Sales Representative
Cloudtech Solutions · 2021 — 2018Made outbound calls to promote and clarify insurance products to customers. Effectively communicated the coverage, benefits, and basic terms of insurance, ensuring clarity and understanding. Built trust with potential clients through professional and polite interactions. Addressed customer inquiries about insurance plans while adhering to call scripts and company guidelines. Developed relationships to enhance customer confidence in the offered products and encouraged consideration of appropriate insurance plans. Accurately recorded call details and customer information in the system.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyDalubhasaan ng Lungsod ng Lucena · 2022 — 2026
Photos
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