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Edgar D. — Admin Virtual Assistant / Graphic Designer / Social Media Manager from Philippines

Edgar D.

Admin Virtual Assistant / Graphic Designer / Social Media Manager

Philippines 3-6 years 750 - 1000 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Organized and proactive Virtual Assistant with 7+ years of experience in customer support, executive assistance, CRM management, lead generation, and operations support. Experienced in supporting U.S.-based businesses with calendar management, graphic design, client communication, lead tracking, administrative workflows, and sales support.

Previously worked as an Executive Assistant for a real estate business and as a Team Leader at Concentrix supporting Google and Apple accounts.


Skilled in Google Workspace, CRM systems, data management, follow-ups, and maintaining organized workflows in fast-paced environments.

Reliable, detail-oriented, and quick to learn new systems, with a strong focus on communication, organization, and keeping operations running smoothly.

Experience

  • Cold Emailer/Appointment Setter

    Cadenth Consulting Group · 2025 — 2026
    Engaged in LinkedIn outreach to executive-level prospects, arranging meetings to discuss U.S. franchise opportunities in various industries.

  • Lead Generator / Appointment Setter

    LuxeScale - Living Vogue (eXp Realtor) · 2025 — 2026
    Conducted manual lead generation and research for U.S. business owners, identified operational issues prior to outreach, and proposed system diagnostics for optimized solutions.

  • Executive Assistant

    LuxeScale - Living Vogue (eXp Realtor) · 2025 — 2026
    Supported business operations through managing executive calendars, coordinating meetings, and maintaining CRM records. Organized client communications and documentation, assisting with project tracking and administrative workflows.

  • Team Leader

    Concentrix · 2019 — 2025
    Managed and mentored a customer service team while monitoring performance metrics to foster a collaborative and results-oriented work environment.

  • Subject Matter Expert

    Concentrix · 2019 — 2025
    Trained and coached customer service representatives, enhancing productivity by providing detailed guidance on product policies, processes, and procedures.

  • Shift Supervisor

    RecruitExecutive · 2025 — 2025
    Oversaw branch operations daily, including opening and closing tasks, managed inventory for accurate sales and stock records, and coordinated the scheduling of team members.

  • Customer Service Representative

    Robinsons Convenience Stores Inc. · 2017 — 2019
    Handled customer inquiries regarding Google Play, processed refunds, managed subscription cancellations, and troubleshot various device, account, and application issues.

  • Customer Service Representative

    Sitel(Foundever) - Sears · 2015 — 2017
    Scheduled new product deliveries and resolved service issues to maximize customer satisfaction. Assisted customers with inquiries and product-related questions, feedback, and complaints.