EDUARD T.
Mid-Level Customer Support Specialist
Open to offersNew to PlatformAbout
Eduard T. has accumulated significant experience across diverse industries including transport and logistics, HR, energy, education, manufacturing, construction, retail, and telecommunications over 11 years and 8 months. His role as a direct manager in transportation involved client consultations and order facilitation. He served as an HR manager at Flex HR, specializing in recruitment, vacancy publications, and guiding candidates through employment processes. In manufacturing with Kness PV, Eduard was responsible for the quality control of solar panels, ensuring compliance with technical standards. His educational background includes studies in History and Law at the Vinnytsia State Pedagogical University and the Interregional Academy of Personnel Management. He possesses a strong command of Polish and has proficiencies in the use of management software, supported by his work with 1C systems. Eduard is also certified in façade work, which complements his practical experience on international construction contracts.
Experience
Direct Manager/Client Communication Specialist
Pro opt · 2026 — 2026Provided consultations to clients via direct messages and phone. Assisted clients through the purchasing process. Handled inquiries and order processing while maintaining effective communication.Contact Center Operator
CCIG group · 2025 — 2026Managed customer inquiries, worked with inbound and outbound calls, and provided consultations regarding services while resolving customer requests.HR Manager, Recruiter
Flex HR · 2024 — 2025Performed recruitment and staffing tasks. Posted job vacancies and promoted advertisements. Communicated with candidates, guiding them through the hiring process.Sales Manager for Garden and Home Products
AGRO · 2024 — 2024Sold garden plants and related products. Provided consultations to clients and processed orders, managing customer inquiries and handling primary information in CRM.Foreign Employment Manager
Prom group · 2023 — 2024Advised candidates on foreign employment opportunities, supported them at various stages, and handled documentation in communication with clients and candidates.Contact Center Operator
Alex Group · 2021 — 2023Handled customer inquiries, worked on inbound and outbound lines, and provided consultations and support to clients.Support Service Manager
Simply Contact · 2023 — 2023Assisted customers with product and service-related queries. Processed inquiries while guiding users through interactions and collaborating with the support team.Production Operator
Valeo Compressor Europe s.r.o. · 2020 — 2021Assembled automotive parts and components, working with bearings and radiators. Supervised product quality and ensured adherence to production standards.Engineer of Technical Control Department
Kness PV · 2019 — 2020Monitored the quality of solar panels. Assessed products for compliance with standards. Utilized technical documentation and recorded verification results.Warehouse Picker/Logistics Assistant
Hurtownia Zabawek RAMIZ · 2018 — 2019Compiled orders for books and toys. Conducted inspection of claims. Managed inventory control using the 1C system.Production Operator/Logistics Assistant
Faurecia · 2016 — 2018Assembled automotive components on the production line. Gained experience in internal logistics and monitoring of production processes.Facade Worker/Construction Laborer
Wisznieski biuro · 2015 — 2016Worked on construction sites, installing facade elements under an international contract.History Teacher
General Educational Institution I-III Degrees No. 12 · 2013 — 2014Taught history and prepared educational materials. Organized the learning process while communicating with students and parents.
Skills & Expertise
Education
- Bachelor of LawVinnytsia Institute of the Private Joint Stock Company 'Higher Educational Institution 'Interregional Academy of Personnel Management' · — — 2016
- Bachelor of History, JurisprudenceVinnytsia State Pedagogical University named after Mykhailo Kotsiubynsky · — — 2015
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