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Edwin F. — Mid-Level Logistics Hub Supervisor from Philippines

Edwin F.

Mid-Level Logistics Hub Supervisor

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Edwin Franz P. is an entry-level Freight Virtual Assistant and logistics professional with hands-on experience spanning the e-commerce, logistics, and technology sectors in the Philippines. He currently supervises daily hub operations at Lazada E-Services Philippines Inc., where he manages dispatch, delivery flow, staff coordination, and performance tracking. Previously, Edwin held logistics roles at Agile Technologies Inc., overseeing local deliveries, managing third-party logistics providers, and ensuring compliance and documentation, as well as at Entrego Express Corporation, where he managed hub operations and earned recognition as Best Hub Supervisor (NCR). His expertise includes dispatch coordination, load tracking & scheduling, carrier & shipper communication, and TMS navigation & data entry, all reinforced by specialized freight training with simulated real-world practice.

Experience

  • Hub Supervisor

    Lazada E-Services Philippines Inc. · 2025 — Present
    Oversee everyday operations at the hub, which includes managing dispatches, monitoring delivery flow, and coordinating staff efforts. Assign tasks to drivers while tracking their performance to maintain timely shipments. Monitor operational KPIs including productivity, delivery success rate, and customer satisfaction. Generate and assess logistics reports on a daily, weekly, and monthly basis. Address escalated issues and effectively resolve delivery challenges.
  • Logistics Officer

    Agile Technologies Inc. · 2024 — 2025
    Facilitated local deliveries and organized transport schedules according to operational requirements. Managed relationships with third-party logistics (3PL) providers to support outsourced deliveries. Ensured vehicles were ready, complete with necessary documentation and compliance checks such as registration and inspections. Provided logistical support for company events and various operational requests while maintaining precise logistics records and reports.
  • Assistant Manager

    Entrego Express Corporation · 2021 — 2023
    Directed hub operations related to dispatch processes, rider performance, and evaluating delivery efficiency. Monitored open orders, ensuring that deliveries were completed in a timely manner. Addressed customer inquiries, escalations, and resolved delivery concerns. Managed operational costs, including fueling reimbursements, and produced weekly reports on performance and operations.

Skills & Expertise

Education

  • Aircraft Technician Course (Graduate)
    PATTS College of Aeronautics · 2011 — 2013
  • Bachelor of Science in Tourism Management
    PATTS College of Aeronautics · 2010 — 2011

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