Edyn C.
Junior Finance Collections Specialist
Open to offersNew to PlatformAbout
Edyn H. is a dedicated Finance and Collections professional with a background supporting business operations across North America, EMEA, and LATAM regions. With experience as a Collections Associate at eClerx, she managed over 600 accounts, coordinated resolutions with branch managers, and maintained invoice flow. At Genpact, she specialized in account recovery and payment negotiations, while at Accenture, she supported 800+ EMEA accounts and collaborated with billing teams. In manufacturing, she handled AR Rebates Operations at Western Digital Philippines, utilizing SAP and ServiceNow to process rebates and reconcile distributor credits. Her foundation in financial reconciliation, client communication, and Oracle systems is supported by a BS in Business Administration majoring in Financial Management.
Experience
Collections Associate
EClerx · 2025 — PresentManaged over 600 business accounts through both inbound and outbound communication methods. Issued invoices, Statements of Account, delinquent notices, and urgent payment reminders. Collaborated with branch managers to address key account issues while processing payments and reconciling open balances.Collections Specialist
Genpact · 2024 — 2025Engaged with clients to discuss overdue balances and negotiated payment plans aimed at account recovery. Escalated accounts that required additional approval and worked to resolve billing and pricing discrepancies.Transaction Processing Associate | Collection Support
Accenture · 2020 — 2020Managed over 800 accounts primarily within the EMEA region. Negotiated debt recovery strategies and assisted in the reconciliation of floating payments while coordinating with the Billing Team for statement issuance.Analyst, Finance – AR Rebates Operations
Western Digital Philippines · 2018 — 2019Provided support across LATAM, NA, and EMEA regions by processing rebates using SAP and ServiceNow. Analyzed distributor deductions and worked on reconciling credits, as well as preparing reports for monthly and quarterly financial closings.Customer Service Representative
Alorica · 2017 — 2018Assisted customers through various channels, including phone, chat, and email. Handled refund and replacement processes while reporting instances of fraudulent delivery activities.Service Crew
McDonald’s Crossing Calamba · 2014 — 2017Processed payments and provided assistance to customers while managing inventory and ensuring the cleanliness of the store.Credit Investigator Associate Intern
Luzon Development Bank · 2016 — 2017Prepared petty cash reports, conducted background verification for clients, and carried out clerical and administrative tasks.
Skills & Expertise
Education
- Bachelor of Science in Business Administration, Major in Financial ManagementPamantasan ng Cabuyao · 2011 — 2017
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