Mid-Level Front Office Manager
Open to offersNew to PlatformEdzhen Mae V. is a seasoned professional in the hospitality industry, holding a Bachelor of Science in Hotel and Restaurant Management from Bohol Northern Star College and a Bachelor of Science in Tourism Management from the University of Bohol. At ANESRAD INN, she excelled as the Front Office Head, where she adeptly greeted and assisted guests, answered phone calls, and managed reservations. Her role encompassed recruitment, onboarding, training, and maintaining organizational efficiency by coordinating meetings and handling bookkeeping tasks. Moreover, she deftly engaged in marketing through social media. Prior to this, she was an Enumerator at the Philippine Statistics Authority, collecting essential data for the national census. Her on-the-job training as a Housekeeping Attendant further honed her customer service acumen in various settings. Edzhen possesses several certifications, including NC II in Front Office Services, Food and Beverage Services, Cookery, and Housekeeping, demonstrating her comprehensive competencies in service-oriented environments.
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