Efamae A.

Efamae A. is an Operation Expert with 9 months of solid experience in the BPO industry, primarily at Teleperformance Philippines in IT Park, Cebu City. Efamae has managed customer and operational emails with professionalism and accuracy, delivering clear, solution-oriented responses and maintaining thorough documentation for operational tracking. Serving as a TikTok Content Moderator, Efamae reviewed and moderated user-generated content for compliance, applying content moderation and policy compliance skills in a fast-paced digital environment. Additionally, Efamae worked as a Data Entry Specialist and Social Media Manager, entering and organizing information, managing audience engagement, and using platforms such as Facebook, Instagram, and TikTok. Efamae’s editorial journalism work, supported by published articles in SunStar Cebu, highlights strong editorial and persuasive writing abilities, critical analysis, and research skills in media and communications.