ehab M.
Mid-Level IT Support Specialist
Open to offersNew to PlatformAbout
Ehab M. is an IT Specialist Site Engineer based in Khobar, Saudi Arabia, with a focus on helpdesk, hardware, and software support within the healthcare sector at SAAD Specialist Hospital. Since October 2010, he has been managing and organizing IT teams, maintaining IT equipment, and performing crucial tasks like data backups and disaster recovery operations. His technical expertise spans over managing Windows operating systems, computer hardware and software, as well as networking and support for Microsoft Exchange Server. Previously, Ehab worked at Taamir Mortgage Company in Egypt, providing PC and network maintenance support, demonstrating strong capabilities in troubleshooting PC software and resolving network issues. Ehab holds a Bachelor of Technology degree from Zagazig University and possesses excellent computer skills and a comprehensive understanding of information technology, including managing Active Directory and network troubleshooting.
Experience
IT Specialist Site Engineer (Helpdesk – Hardware – software)
SAAD Specialist Hospital-ALkhobar · 2010 — PresentManaged and organized the IT team, maintained and administrated IT equipment throughout the site, ensured proper environmental conditions in the data center, and monitored equipment. Conducted data backups and disaster recovery operations, resolved issues with computers (software and hardware), and troubleshot and fixed network problems.PC & network maintenance support
Taamir Mortgage Company · 2009 — 2010Maintained computer hardware, troubleshot software issues on PCs, and resolved network problems.
Skills & Expertise
Education
- Bachelor of TechnologyZagazig - University · — — 2003
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