Ejezie E.

Ezinne N. is an accomplished Customer Support Specialist, Admin Manager, HR Manager, and Virtual Assistant based in Lagos, Nigeria, with substantial experience in the healthcare industry. At Xserve Children’s Hospital since 2018, Ezinne N. manages patient inquiries, appointment scheduling, and maintains accurate medical records using both CRM Tools and Hospital Management Systems. She ensures smooth administrative operations by resolving complaints professionally and supporting staff with efficient calendar organization and documentation. Previously, at Duro Investment Limited, she provided virtual administrative support, managing communications, data entry, and online research in a remote environment. Her expertise spans Microsoft Office, Google Workspace, and confidential records management, supporting high-quality service delivery in fast-paced settings.