Ejiroghene A.
Mid-Level Virtual Assistant
Open to offersNew to PlatformAbout
Ejiroghene A., based in Port Harcourt, Nigeria, is a detail-oriented Virtual Assistant with extensive experience in administrative support, customer service, data entry, and project coordination in remote settings. At Zwitch Digitals, she efficiently managed executives' calendars, emails, and travel arrangements, ensuring seamless daily operations. Her proficiency in Microsoft Office, Google Workspace, and project management tools like Trello and Asana enhanced workflow efficiency. As a Data Management Officer at Maxfiles, she maintained organizational data accuracy and integrity, collaborating with cross-functional teams to generate reports that informed business decisions. Ejiroghene also honed her communication skills as a Customer Relations Officer at HD Communications, where she resolved inquiries and issues, maintaining high levels of customer satisfaction. Her educational background includes a Higher National Diploma in Computer Science from Delta State Polytechnic. Ejiroghene is committed to delivering high-quality support that improves productivity and operational efficiency.
Experience
Data Management Officer
Maxfiles · 2026 — 2026Managed and maintained large volumes of organizational data, ensuring accuracy, completeness, and confidentiality across multiple databases. Conducted data validation and quality assurance checks, reducing errors and enhancing data integrity. Generated periodic reports and dashboards using Microsoft Excel to aid business operations and decision-making. Organized and archived digital and physical records in compliance with company policies.Virtual Assistant
Zwitch Digitals · 2024 — 2026Oversaw executives' calendars and scheduled meetings, while also coordinating appointments and arranging travel to ensure efficient daily operations. Managed email correspondence by organizing inboxes and responding to inquiries. Maintained accurate records through data entry and document management, ensuring confidentiality. Offered administrative support and addressed client inquiries by preparing meeting agendas and taking meeting minutes.Virtual Assistant
Jotrice Enterprise · 2023 — 2024Coordinated administrative operations by managing calendars, scheduling meetings, and organizing appointments. Prepared, formatted, and maintained business documents, reports, and spreadsheets. Responded to emails and client inquiries, ensuring professional and timely communication. Managed digital filing systems and updated company records while ensuring secure handling of confidential information.Data Entry Officer
Josilo Computers · 2022 — 2022Entered and maintained high volumes of data with exceptional accuracy, consistently meeting daily productivity targets. Verified information from multiple sources to ensure data integrity. Organized digital records to improve accessibility and efficiency. Utilized Microsoft Excel and Google Sheets for tracking and managing business data, while supporting administrative operations by preparing reports and maintaining confidential records.Customer Relations Officer
HD Communications · 2019 — 2019Responded to customer inquiries via email, phone, and live chat, delivering prompt and professional support. Efficiently resolved complaints and service issues to maintain high customer satisfaction. Processed customer orders and service requests with accuracy while maintaining confidentiality. Maintained detailed records of customer interactions using CRM systems.Customer Service Representative
Esmon Superstores · 2016 — 2018Provided exceptional customer support by resolving inquiries and concerns in a timely and professional manner. Managed high volumes of customer interactions, consistently meeting response time and quality standards. Educated customers on products and services, assisting them in making informed decisions. Monitored open support cases to ensure complete resolution and collaborated with teams to enhance service efficiency.
Skills & Expertise
Education
- Higher National Diploma in Computer ScienceDelta State Polytechnic Oghara · 2019 — 2024
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