Elaine G.
Virtual Admin Assistant
Open to offersNew to PlatformAbout
Elaine G. is a seasoned Virtual Assistant with over three years of experience providing comprehensive support to US-based executives. Her expertise encompasses calendar management, email triage, and project coordination, executed efficiently across multiple time zones. Elaine is proficient in a range of productivity tools such as Google Workspace, Slack, Notion, and advanced AI tools including ChatGPT, enhancing communication and operational efficiency. In her role as Customer Service & Sales Virtual Assistant at Hubbard’s Maid Service, she optimized CRM systems, contributed to sales growth, and expanded brand engagement through compelling social media content and strategic marketing initiatives. Previously at BruntWork, she excelled in administrative support, managing employee onboarding and driving HR-related processes. Elaine's technical proficiency combined with her educational background—a Bachelor of Science in Psychology from Dominican College of Santa Rosa—amplifies her ability to navigate the complexities of remote work environments seamlessly.
Experience
Staff Services Admin - Virtual Assistant
BruntWork · 2023 — 2024Assisted employees with healthcare benefits enrollment, ensuring an informed onboarding process. Collaborated with the HR team to organize company events and initiatives to boost team morale and culture. Provided efficient administrative support for ad hoc tasks and urgent operations. Helped streamline HR processes to enhance employee communication and organizational support. Maintained professionalism while juggling multiple priorities in a dynamic work setting.Customer Service & Sales Virtual Assistant
Hubbard’s Maid Service · 2023 — PresentOptimized CRM systems and ensured accurate data records to enhance efficiency and organization. Developed procedures to streamline daily operations, boosting team productivity and consistency. Provided proactive phone, email, and chat support, contributing to sales growth and client retention across multiple touchpoints. Created engaging social media content, graphics, and video edits to increase brand engagement. Supported marketing initiatives through content creation, email outreach, and customer engagement efforts. Managed a variety of administrative, customer service, sales, and marketing tasks in a fast-paced remote environment.
Skills & Expertise
Education
- Bachelor of Science in PsychologyDominican College of Santa Rosa · 2019 — 2020