Elbert R.
Senior Retail Operations Manager
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About
Elbert R. is a seasoned professional with over 15 years of experience in retail management and human resources, having managed operations and personnel in major Philippine retail corporations such as Robinsons Appliances, Robinsons Handyman, and Watch Republic. He has held roles including Store Manager, Senior Store Supervisor, and Area Retail Supervisor, where he directed daily store operations, supervised staff, optimized inventory control, and ensured sales targets and service standards were met across multiple branches including I-Mall Canlubang, Robinsons Pagsanjan, Nuvali Sta. Rosa, and SM City Calamba. In the HR domain, Elbert R. provided administrative support, handled timekeeping, and assisted with office operations at companies including Rosehills Memorial Management and Robinsons Supermarket. He holds a Bachelor of Science in Psychology from University of Perpetual Help System Laguna and has completed training in leadership and customer service excellence.
Experience
Store Manager
Robinsons Appliances Inc. · 2020 — 2021Oversaw the daily operations of the I-Mall Canlubang branch, Robinsons Pagsanjan, and Cabuyao Branch, ensuring that both sales targets and service standards were achieved.Senior Store Supervisor
Robinsons True Serve / Robinsons Handyman Inc. · 2015 — 2019Managed floor operations and staff at the Nuvali Sta. Rosa branch to enhance customer flow and ensure product availability from August 2015 to January 2019. Additionally, oversaw retail activities at Robinsons Place Lipa branch, emphasizing inventory management and staff performance from February 2019 to August 2019.Area Retail Supervisor
Watch Republic / Newtrends International · 2014 — 2015Managed the daily operations at multiple locations, including SM City Calamba, SM Sta. Rosa, and SM San Pablo.Human Resources Assistant
Rosehills Memorial Management Inc. · 2012 — 2013Provided administrative HR support, managed timekeeping, and assisted in corporate office operations in Taguig City.Store Supervisor
ACE Hardware · 2012 — 2012Supervised the ACE branch located at SM Calamba.Store Supervisor
Robinsons Handyman Inc. · 2008 — 2012Oversaw operations at various branch locations, including Waltermart Calamba branch, Pacita branch, and Festival Supermall branch.Other Positions
Bilis Pera – Western Union · 2005 — 2006Held a position at South Supermarket Sta Rosa from October 1, 2005 to January 31, 2006.Other Positions
Philippines 711 Corporation · 2005 — 2005Worked at Bel – Air Sta Rosa during July – August 2005.Other Positions
Amtrust Leisure Corp · 2000 — 2000Served at Enchanted Kingdom from May 5, 2000 to September 4, 2000.Human Resources Assistant
Multiple FirmsConducted HR functions at Robinsons Supermarket Corp HO from July 1, 2007 to December 15, 2007, at Vertex Cornerstone in Alabang from January 15, 2007 to May 10, 2007, and at HRPro Service Cooperative in Sta Rosa from April 3, 2006 to December 29, 2006.
Skills & Expertise
Education
- Bachelor of Science in PsychologyUniversity of Perpetual Help System Laguna · 1999 — 2004
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