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ELDRIAN R. from Philippines

ELDRIAN R.

Philippines No experience yet
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EnglishTagalog
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About

Eldrian R. is a dedicated professional with a strong foundation in the tourism and hospitality industry. He graduated with a Bachelor of Science in Tourism Management from the University of Makati, consistently achieving high academic standards as a Dean's Lister. With practical experience as a Front Office Intern at Berjaya Makati Hotel, Eldrian adeptly assisted with guest check-ins, check-outs, and reservation management, while ensuring top-notch customer service and operational coordination across hotel departments. His technical prowess includes the proficient use of Microsoft Office Suite, Google Workspace, and Canva for designing and creating layouts. Eldrian also holds a National Certificate III in Events Management Services from TESDA, which complements his event management skills demonstrated during his time at the Department of Tourism in Taguig, where he supported event logistics and document processing. His blend of technical skills and practical experience positions him as a valuable asset in enhancing service quality in hospitality settings.

Experience

  • Front Office Intern

    Berjaya Makati Hotel · 2026 — Present
    Provided professional assistance to guests during check-in and check-out, addressing reservation concerns. Responded to guest inquiries and managed phone calls while delivering quality customer service. Collaborated with various hotel departments to facilitate a smooth guest experience and daily operations.

  • In-House OJT

    University of Makati, Research Ethics Committee · 2026 — Present
    Encoded and prepared minutes of meetings, enhancing documentation accuracy. Improved the committee's organizational system by systematically arranging previous documents. Liaised with researchers through calls to discuss necessary revisions and submissions.

  • SPES

    Taguig, Department of Tourism · 2025 — Present
    Aided in event preparations by packing and managing local food items for distribution during tourism events. Assisted staff in the efficient handling of documents, ensuring smooth workflow and timely processing.

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