Elieth D.
Mid-Level Customer Service Advisor
Open to offersNew to PlatformAbout
Elieth D. P. is a customer service professional who has demonstrated expertise in the use of various CRM platforms like HubSpot and Pipedrive, effectively handling client engagement and inquiries through multiple channels such as chat, email, and social media, including WhatsApp and Instagram. From August 2025 to April 2026, he served as a Customer Service Advisor at Temporal Vision Global SAS, where he managed customer inquiries and utilized office tools for reporting. Before that, at FINKY, he was an Integral Customer Service Advisor, from August 2024 to August 2025, where he was responsible for handling chat services and escalating cases for resolution. He also gained substantial experience at Rocketfy and Skydropx Colombia, where he further honed his skills in client management and logistics. His educational background includes a certification in HubSpot and studies in software development at Corporacion Universitaria Iberoamericana. Additionally, Elieth is skilled in using office software for creating reports and presentations.
Experience
Customer Service Advisor
Temporal Vision Global SAS · 2025 — 2026Managed and resolved customer service queries. Handled client management with office tools for reporting and updated data using CRM HubSpot.Comprehensive Customer Service Advisor
FINKY · 2024 — 2025Provided assistance and support via chat using Infobip and HubSpot. Created and escalated cases to relevant areas for resolution. Managed tickets through HubSpot and handled campaigns via WhatsApp, Instagram, and Email.Customer Service Advisor
Rocketfy · 2024 — 2024Advised merchants through chat and created tickets and PQRs. Managed customer relations with office tools for reporting and updated data using CRM HubSpot. Conducted client training via Meet.Account Executive
Skydropx Colombia · 2021 — 2023Consulted businesses on the use of a logistics platform in a hybrid model. Employed CRM tools (HubSpot and Pipedrive) and office software while providing training to clients via Meet or Zoom. Offered customer service across chat, calls, and email, and managed special campaigns and events.Administrative Assistant
Ceusa Especialistas · 2020 — 2021Handled important documentation and file management. Managed social media and made office calls. Scheduled appointments and organized calendars, utilizing office tools for presentation preparation. Responsible for client management to provide assistance and training.
Skills & Expertise
Education
- Software DevelopmentCorporacion Universitaria Iberoamericana · 2023 — Present
- High School DiplomaInstituto Departamental El Carmen · 2005 — 2016
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