Elisha D.
Junior Marketing Specialist
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About
Elisha Denise A. is a detail-driven professional with over three years of experience supporting marketing, operations, and client communications in the professional seminar and e-commerce sectors. As a Marketing Specialist / Administrative Support at Center for Global Best Practices (CGBP), Inc., she managed high-volume client calls and follow-ups, maintained accurate records for seminars, and coordinated administrative and event logistics support using tools such as Notion and Google Sheets. She also prepared event materials and reports, supported smooth program execution, and conducted online research to enhance marketing initiatives. Previously, at Sole Cove Philippines, she served as Social Media Manager / Customer Support, overseeing social media scheduling, daily customer engagement, and the creation of promotional visuals via Canva. Her proficiency in email & calendar management and database management has consistently ensured efficient operations and organized client processes in fast-paced environments.
Experience
Marketing Specialist / Administrative Support
Center for Global Best Practices (CGBP), Inc.Handled 50–70 client calls and follow-ups weekly to address inquiries, process registrations, and confirm payments. Utilized Notion and Google Sheets to maintain accurate participant and client records for various seminars and training programs. Managed marketing and administrative duties for seminars, assisting participants from registration through post-event documentation. Created event materials and reports to facilitate effective program execution. Conducted online research and gathered data to aid marketing and operational efforts. Supported event logistics by overseeing registration, coordinating participants, and preparing necessary materials. Ensured accurate tracking of all leads and inquiries for the contacts database.Social Media Manager / Customer Support
Sole Cove PhilippinesManaged and scheduled social media content across Facebook business pages. Addressed daily customer inquiries via messages, comments, and email to foster strong engagement. Created promotional visuals and graphics using Canva. Organized records of customer interactions and posting schedules to enhance the efficiency of social media operations.
Skills & Expertise
Education
- Bachelor of Science in PsychologyPolytechnic University of the Philippines · 2019 — 2023
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