Elissa K.
Mid-Level Business and Financial Analyst
Open to offersNew to PlatformAbout
Elissa K., currently an Operations & Communications Coordinator at Maids.cc, is a detail-oriented business analyst with a robust background in actuarial and financial mathematics, and is pursuing an MBA at GBSB Global Business School. She brings over three years of multi-domain experience in financial analysis and business operations. At Maids.cc, Elissa leverages her expertise to streamline client and operational communications and enhance efficiency by designing structured message templates. Additionally, her role as a Finance & Billing Analyst at Facilitate involves managing billing operations for U.S.-based multi-site operations, ensuring accuracy in invoicing, and producing financial reports crucial for decision-making. Her analytical skills further extend to her work at Lightbox Intl., where she developed cost models and conducted strategic market research to optimize costs. Elissa's multifaceted exposure enriches her capability to deliver insights and improvements within business finance and operations.
Experience
Business & Financial Analyst
Lightbox Intl. · 2023 — PresentPerformed financial analysis on supplier data, product costs, and market pricing to inform strategic decisions. Developed financial proposals and cost models translating complex data into actionable budget recommendations. Analyzed product design and logistical changes' impacts on cost structures. Collaborated cross-departmentally with design, sales, and project teams to align financial planning with operational timelines. Conducted market research and pricing analysis to identify cost optimization opportunities while ensuring compliance across financial documents.Supervisor
UNDP · 2023 — PresentManaged children's activity areas to ensure safety and engagement. Planned and organized structured programs for refugee children in North Lebanon.Community Health Worker
International Orthodox Christian Charities (IOCC) · 2022 — PresentConducted outreach visits to promote awareness of the Covid-19 vaccine and assisted individuals with registration on the national platform. Evaluated informal settlements and collective shelters of refugees regarding vaccination viability. Supported health partner NGOs during mobile vaccination activities with tasks such as registration, crowd control, and awareness efforts, as well as assisting hospitals with daily vaccination activities.Operations & Communications Coordinator
Maids.ccAnalyzed communication patterns between clients and maids to enhance notification workflows and response efficiency. Designed message templates on Jira and IMS platforms to standardize operational broadcasts. Collaborated with the Business Automation System (BAS) team to optimize communication processes, while monitoring delivery outcomes and tracking follow-up actions to improve operational responsiveness. Coordinated communication across operations, client services, and field teams.Finance & Billing Analyst
FacilitateOversaw billing operations for a U.S.-based maintenance company, ensuring accuracy in invoicing, payments, and account reconciliation. Analyzed financial data to find discrepancies and support cash flow management. Generated financial reports and summaries to aid management decision-making, while coordinating between the Lebanon back office and U.S. field technicians. Used QuickBooks and ERP systems to maintain financial records and streamline reporting, identifying billing issues for process improvement.
Skills & Expertise
Education
- Bachelor's Degree in Actuarial and Financial MathematicsHoly Spirit University of Kaslik · 2018 — 2023
- Master of Business Administration (MBA)GBSB Global Business School
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