Elizabeth V.
Open to offersNew to PlatformAbout
Hi! I'm Elizabeth, a dependable and detail-oriented Virtual Assistant with over 3 years of combined experience in customer service, administrative support, healthcare, and real estate. My experience includes inbound and outbound calls, appointment scheduling, calendar management, CRM updates, data entry, skip tracing, lead qualification, cold calling, and administrative support.
I have a Bachelor's degree in Business Administration majoring in Marketing Management and am quick to learn new tools and processes. I take pride in being organized, proactive, and able to work independently while maintaining accuracy and professionalism.
I believe that great support goes beyond completing tasks, it's about making your day easier and helping your business run efficiently. If you're looking for someone who communicates well, adapts quickly, and is committed to delivering quality work, I'd love the opportunity to contribute to your team.
Why hire me
You should hire me because I bring more than experience. I bring dedication, initiative, and a genuine passion for helping businesses grow. I treat every business I work with as if it were my own, taking ownership of my responsibilities and always striving to deliver results that make a positive impact. I'm not someone who waits to be told what to do. I take the initiative to learn, adapt, solve problems, and find ways to make processes more efficient. My strengths include communication, organization, attention to detail, time management, and building positive relationships with clients and team members. I believe skills, attitude, and work ethic are just as important as experience. I'm reliable, easy to work with, and committed to producing quality work every day. My goal is to become a trusted team member who contributes to your success and grows with your business for the long term.
Experience
Data Entry Specialist
Impress Media · 2024 — 2026- Research and gather relevant news articles and updates from various sources to ensure timely and accurate information collection. - Input and categorize news data into the company’s internal database with attention to detail and adherence to formatting standards. - Regularly monitor news trends and updates to gather timely content for publication on the company website, ensuring accuracy and relevanceOnboarding Manager
Task-Minds Virtual Assitant/Sansar Solutions · 2025 — 2026- Conducted pre-onboarding calls, emails, and text reminders to confirm client information and required documents. - Managed client onboarding for accounting services, ensuring smooth setup and accurate documentation. Guides clients through forms, account setup, and submission processes. - Monitored onboarding progress, followed up to resolve client questions or issues and accurate client records and improved onboarding workflows for efficiencyVirtual Assistant/ColdCaller/Lead Management
Reid Group · 2026 — 2024- Conducted outbound cold calls to homeowners and potential sellers, qualified leads, and scheduled appointments for the acquisitions team. - Performed skip tracing to locate and verify property owners' contact information, helping improve lead quality and outreach efforts. - Provided virtual assistant support by handling administrative tasks, conducting follow-ups, coordinating communication with prospects, and keeping CRM records accurate and up to dateCustomer Service Representative
Optum Global Solutions · 2023 — 2024- Help members and dental providers by answering questions about their coverage, claims, and benefits in a clear and friendly way. - Look into dental plan details to sort out issues quickly and make sure members get the support they need. - Explain procedures, pre-approvals, and claim updates in a simple, easy-to-understand manner to make their experience smooth and stress-freeSocial Media Content Moderator/ College Internship
Nordic Heel Unlimited Inc. · 2023 — 2023- Created and managed social media content calendars to plan and organize posts across multiple platforms. - Scheduled posts, responded to comments and messages, and engaged with followers to help grow and maintain the brand’s online presence. -Handled event promo bookings through Calendly, making sure everything was set up smoothly and on timeCustomer Service Representative
Alorica · 2022 — 2022- Helped customers with their CVS Carepass questions and concerns, whether it was about their prescriptions, membership, or orders. - Worked through issues like refill problems, billing questions, and delivery delays, making sure customers knew exactly what to expect. - Listened carefully to every customer and made sure they felt supported and understood throughout our conversationsReceiving and Dispatching Clecrk/Cashier
Savemore Supermarket · 2020 — 2021- Accurately received andinspectedincoming shipments, verifying quantities andqualityto maintaininventory integrity. - Efficiently processed purchase orders (POs), coordinating with suppliers to ensure timely procurement and stock replenishment. - Conducted cashier operations with professionalism, handling transactions promptly while providing excellent customer service
Skills & Expertise
Education
- BSBA in Marketing ManagementPolytechnic University of the Philippines San Pedro Campus · 2019 — 2021
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