Elizer B.

I believe employers should hire me because I'm reliable, adaptable, and committed to delivering high-quality work. I have experience as a Video Annotator at TELUS Digital, where I followed detailed guidelines, reviewed content accurately, and maintained consistency in my evaluations. I've also worked in customer support and data entry, which strengthened my communication skills, attention to detail, and ability to meet deadlines. I'm a quick learner who enjoys taking on new challenges and can work independently with minimal supervision. I take pride in being dependable, organised, and always willing to improve. Whether it's reviewing content, handling administrative tasks, or supporting customers, I give my best effort and ensure the work is completed accurately and on time.

• Shopify Support Advisor

  TaskUs · 2024 — 2025
  Delivered accurate and timely assistance through email and live chat support channels. Educated clients on different product options by outlining the advantages and disadvantages of various decisions. Provided feedback to management regarding potential issues or areas for enhancement.

• Customer Service Representative

  Jotform · 2024 — 2024
  Delivered knowledgeable and prompt support to clients, achieving first-contact resolution. Utilized product expertise and creativity to generate effective solutions and high-quality responses. Managed personal tickets through a support ticketing system, ensuring follow-through completion.

• Customer Support Advisor 1

  Concentrix · 2024 — 2024
  Assisted customers by answering inquiries about product placement, details, and availability. Maintained composure while addressing customer complaints and resolving issues, ensuring customers felt valued through attentive service.

• General Lead Generation

  Clark Outsourcing · 2023 — 2024
  Utilized a dialler system to connect effectively with potential prospects. Maintained thorough records of data entry and inventory information, ensuring accuracy in all recorded data. Managed data using Google Spreadsheets and Microsoft Excel.

• Data Encoder

  Owens Asia Inc. · 2023 — 2023
  Evaluated customer needs to ensure service quality standards were met consistently. Enhanced communication effectiveness through strong writing and reading comprehension skills. Applied critical thinking and decision-making abilities to solve operational challenges.

• Microsoft Specialist

  Majorel · 2020 — 2023
  Promoted brand representation with enthusiasm and passion. Addressed customer needs by outlining product features and maintaining awareness of consumer market trends.

• Microsoft Consultant

  Sutherland · 2017 — 2020
  Analyzed customer requirements and recommended products or services. Ensured timely and effective responses to client concerns while collaborating closely with Microsoft marketing and product development teams.

• Sports Analyst

  TaskUs · 2017 — 2017
  Worked with cross-functional teams to create and execute data-driven solutions. Tagged recorded sports videos, ensuring compliance with existing guidelines for video identification.

• Sales Representative

  Techno Global Infinity Solutions · 2016 — 2017
  Demonstrated the value of innovative security and smart home solutions through detailed product explanations. Fostered positive business relationships to facilitate future sales opportunities while collaborating with the sales team to meet targets.

• Cook & Pizza Maker

  Kokomo’s Hotel & Restaurant · 2011 — 2015
  Ensured compliance with health and safety regulations related to food storage and handling. Worked together with the head chef to create innovative recipes while maintaining effective communication within the team.

• BS Computer Science

  Asian Institute of Computer Studies · 2010 — 2012
• BS Computer Science

  Republic Central Colleges · 2009 — 2010
• Angeles City National Trade School

  Angeles City, Philippines · 2006 — 2009