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ELJAEN B. — Junior Technical Support Specialist from Philippines

ELJAEN B.

Junior Technical Support Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Eljaen B. C. is a highly motivated Bachelor of Science in Information Technology graduate with Latin Honors (Cum Laude) from Systems Plus College Foundation. Known for his proficiency in HTML, CSS, and Microsoft Office tools, he has a robust background in technical support and software development. During his tenure as a Technical Support OJT at Connext Global Solutions, from July 2025 to November 2025, Eljaen skillfully managed user accounts and resolved technical issues related to PCs, laptops, and internet connectivity. He has honed his back-end development skills through an academic project where he developed a CMS for a school portal using XAMPP, focusing on data processing and server-side logic. Eljaen further demonstrated leadership by developing an application prototype as a Capstone Project Leader, showcasing his ability in project presentation and system functionality. His certification in AWS Academy Cloud Foundation reflects his commitment to expanding his cloud computing knowledge.

Experience

  • Technical Support (OJT)

    Connext Global Solutions · 2025 — 2025
    Troubleshot PC, laptop, and internet issues while managing user accounts, including creating usernames and passwords for new employees. Configured laptops and desktop computers for work-from-home employees, ensuring proper system setup and user access.

  • Back-End Developer (Academic Project)

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    Developed back-end functionality for a Content Management System (CMS) aimed at a school portal using XAMPP, focusing on data processing and server-side logic. Implemented and tested user management and content handling features to ensure system functionality.

  • Capstone Project Leader (Academic Project)

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    Created an application prototype to support project presentation and demonstrate core functionality. Oversaw documentation and data gathering processes.

Skills & Expertise

HTML ExpertAI and Data ScienceBackend DeveloperTech Support

Education

  • Bachelor of Science in Information Technology
    Systems Plus College Foundation · 2022 — 2026

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