Eljie T.
Mid-Level Recruiting Specialist
Open to offersNew to PlatformAbout
Eljie L. is an experienced Virtual Assistant and Recruiter with a demonstrated background in customer service, sales, recruitment, and fraud investigations. Over 8 years, Eljie has supported business operations in sectors such as telecommunications with Convergys, financial services with JP Morgan Chase Bank, and the beauty industry at Tejvi Holdings and Scarlet Macaw Inc. Noteworthy for proficiency in candidate sourcing, data entry, and email management, Eljie has excelled at handling high-volume cold calling, client follow-ups, and maintaining detailed records. In recruitment roles, Eljie managed job postings, screened candidates, and coordinated hiring processes using platforms like Indeed and iCIMS. In previous sales and fraud specialist positions, Eljie achieved high customer satisfaction, resolved complex inquiries, and conducted detailed fraud analysis and investigations.
Experience
Regional Corporate Recruiter/Drybar
Tejvi Holdings · 2023 — 2025Posted job advertisements on platforms such as Indeed and iCIMS to attract suitable candidates. Sourced applicants, conducted initial screenings, and assessed candidate suitability for available positions. Compiled and delivered weekly hiring progress reports to clients, coordinating with shop managers regarding staffing needs while managing candidate pipelines and maintaining updated records for applicants.Regional Corporate Recruiter/Drybar
Scarlet Macaw Inc. · 2025 — PresentPerformed candidate sourcing and pre-screening to evaluate fit for open roles while ensuring proper management of applicant records and pipelines. Communicated with candidates to keep them informed of their hiring status.Fraud Specialist I
JP Morgan Chase Bank, N.A. - Philippine Global Service Center · 2018 — 2021Managed an average of 400 customer inquiries and claims weekly. Investigated suspicious transactions and reviewed reports to identify potential fraud. Analyzed financial statements and relevant records to uncover instances of financial crimes and conducted preliminary investigations to affirm violations, while offering exceptional customer service to all clients and company personnel.Customer Service and Sales Specialist II
CONVERGYS · 2014 — 2018Executed persistent cold calling to applicants for job offers, followed up consistently to ensure attendance at interviews with hiring managers, and sent daily reports to clients to track progress. Efficiently handled inquiries from approximately 50 customers daily, resolving billing and network issues, while ensuring data accuracy in the computer system. Provided exemplary customer service, resulting in high sales percentages through upselling and maintaining a focus on customer satisfaction.
Skills & Expertise
Education
- AB English Major in Applied LinguisticsCebu Technological University · 2010 — 2014
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