Ellah J.
Junior Data Entry Virtual Assistant
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About
Ellah J., a skilled Data Entry Virtual Assistant and current Computer Science student based in Angeles City, Philippines, shows proficiency in organizing spreadsheets and maintaining data integrity. With a robust knowledge of Microsoft Excel, Google Sheets, and Power Query, she excels in data entry, cleaning, and technical documentation through both academic projects and real-world collaboration in software development. Her experience as a Customer Service Representative at Teleperformance involved managing account information accurately and resolving customer inquiries efficiently, contributing to high operational standards under a fast-paced environment. Her technical proficiency extends to Google Workspace and Microsoft 365, complemented by certifications from Cisco Networking Academy. Fluent in English and Filipino, Ellah is committed to delivering high-quality administrative support while continually enhancing her technical acumen.
Experience
Customer Service Representative
Teleperformance · 2025 — 2025Provided professional customer service while consistently achieving quality and performance standards. Handled customer account information accurately while ensuring confidentiality and data integrity. Addressed customer inquiries and account issues through effective communication and problem-solving. Adapted to new systems and processes to meet changing customer needs in a dynamic environment. Worked collaboratively with team members and supervisors to uphold service quality and operational efficiency.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceCity College of Angeles · 2023 — Present
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