Ellane O.
Mid-Level Digital Marketing Content Specialist
Open to offersNew to PlatformAbout
Ellane O. is a seasoned Social Media Manager and Virtual Assistant with nearly five years of experience supporting businesses in real estate, BPO, and digital marketing. She has managed social media accounts by creating engaging content, scheduling posts, maintaining content calendars, and monitoring analytics to drive brand growth and audience engagement. Her background includes supporting real estate campaigns with cold calling, lead management, and operational coordination for agents and brokers. At BPO firms like Concentrix, Ellane O. assisted customers via chat platforms, resolved service issues, and promoted products to increase sales. She also specializes in graphic design, content creation, and email marketing, and has provided funnel automation to streamline business operations.
Experience
General Virtual Assistant
null · 2023 — 2026Oversaw social media accounts by crafting engaging content and managing community interactions. Monitored analytics and provided general virtual assistant support, including email marketing and funnel automation, to enhance brand growth and improve audience engagement.Customer Service Representative
T-MOBILE & OPTUS - Concentrix · 2022 — 2023Supported customers by addressing inquiries, complaints, and requests to ensure satisfaction. Delivered real-time assistance through online chat platforms and promoted products or services to drive sales while maintaining professional interactions.Real Estate Virtual Assistant
24VAPH · 2020 — 2022Managed real estate campaigns by executing cold calling, conducting pre-market evaluations, and facilitating client negotiations. Provided operational support to real estate agents and brokers by coordinating tasks and managing leads to streamline business processes.
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