Elohor O.
Mid-Level Creative Writer
Open to offersNew to PlatformAbout
Elohor O. is an accomplished Creative Writer with remote experience at Lisinski Law Firm in Ohio, where she crafts compelling legal narratives by conducting in-depth client interviews, utilizing AI-assisted drafting tools, and ensuring narrative integrity through structured feedback. Her diverse career includes a role as a Customer Support Representative at Centerville Office Support Limited, where she managed documentation and customer interactions using CRM software like Salesforce. Elohor's proficiency in cold calling and lead generation was demonstrated at Prime Homes Real Estate, TX, where she exceeded appointment-setting targets. Her work as a Telesales Executive at Union Insurance Services involved presenting product benefits to clients and conducting market research to identify business opportunities. Additionally, Elohor has experience in transcription with Appen Limited, ensuring audio accuracy and adhering to confidentiality standards. Her educational background includes a B.Sc. in Economics from Benue State University, Makurdi.
Experience
Creative Writer
Lisinski Law firm · 2024 — 2026Craft structured and emotionally compelling declarations based on detailed client interviews. Employ psychological and behavioral frameworks to analyze narrative patterns. Utilize AI-assisted drafting tools to improve clarity and maintain an authentic voice. Review AI-generated content for accuracy and emotional nuance. Provide organized feedback to enhance AI outputs and prompt specificity. Collaborate with attorneys to ensure the narrative strategy aligns with legal goals.Customer Support Representative (Documentation Specialist)
Centerville Office, Support Limited · 2023 — 2024Handle and process customer documents to ensure accuracy and compliance. Assist customers with inquiries, troubleshooting issues, and verifying documents. Track customer interactions and submissions using CRM software (Salesforce) while ensuring timely management of documentation to support operations. Deliver professional customer support by addressing concerns and resolving issues.Customer Service Representative
Centerville Office Support Limited · 2023 — 2024Respond to inquiries regarding company products and services while processing orders and transactions. Troubleshoot technical problems and resolve issues for customers. Conduct proactive outreach and handle complaints, including responding to customer reviews. Collect and analyze customer feedback and maintain information in CRM software (Salesforce).Real Estate Cold Caller / Appointment Setter
Prime Homes Real Estate · 2021 — 2023Initiated outbound calls to homeowners interested in selling properties. Generate leads and set up property viewings by qualifying prospects based on their needs, budget, and timeline. Maintain accurate lead records and follow-ups through CRM software, and effectively addressed objections while providing property information to potential buyers.Telesales Executive
Union Insurance Services-Ulverston · 2020 — 2021Contacted clients using scripts to inform them about product features and benefits. Handled incoming calls from prospective customers and worked with technology to identify new business opportunities within the client base. Developed and maintained new business relationships through regular follow-up and effective communication. Facilitated account transitions to sales support staff with proper documentation.Transcriber/ Annotation
Appen Limited · 2017 — 2020Utilized active listening skills to accurately transcribe audio or live events. Typed spoken content into text files, reviewed transcriptions for clarity and accuracy, and proofread for errors. Managed time to ensure timely completion of transcriptions while communicating with clients to meet their requirements and adhere to industry confidentiality regulations.Virtual Assistant, cold caller and Email Assistant
Paragon Global · 2016 — 2017Provided customer support through phone calls and emails. Scheduled appointments and conducted cold calls to generate leads from provided lists. Developed content for the company's social media channels.
Skills & Expertise
Education
- Bsc in EconomicsBenue state university · 2014 — Present
- West African Examination CouncilQueency International School · 2010 — Present
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