Elpha J.
Senior Real Estate Virtual Assistant
Open to offersNew to PlatformAbout
Elpha Jean F. is an experienced General Virtual Assistant with over nine years supporting business leaders and CEOs through a combination of customer service and administrative expertise. With hands-on roles in sectors such as real estate, retail flower delivery, and scheduling for installation services, Elpha Jean F. has demonstrated a proven ability to manage sales coordination, client communication, and lead management. Her background includes scheduling and operational support for Zsolt Granite Corp, consolidating sales data and order logistics at Blossom Flower Delivery, and handling property inspections, rental compliance, and tenant support at RayWhite Glenroy Realty Rentals in both Australia and the U.S. Elpha Jean F. leverages her strong foundation in customer interactions and precise administrative handling to ensure efficient business operations across diverse industries.
Experience
Scheduler
Zsolt Granite Corp · 2024 — 2026Scheduled and coordinated work orders related to installations and services. Assisted both customers and installers with inquiries regarding appointments and updates. Confirmed appointments and communicated scheduling details clearly while managing cancellations and rescheduling prompt responses. Maintained accurate schedules, calendars, and operational documents, ensuring coordination with partner stores for seamless service delivery.Sales Specialist/ Customer Service
Blossom Flower Delivery · 2023 — 2024Developed strong relationships with third-party stores, fostering long-term connections with repeat customers. Attracted new clients through proactive communication and a focus on service excellence. Collected and consolidated weekly sales data from third-party retailers and direct sales channels. Processed bulk order requests with an emphasis on accuracy to avoid cancellations and delivery delays. Coordinated with riders and couriers for timely and efficient order delivery while supporting price negotiations with third-party vendors to enhance margin terms.Assistant Property Manager
RayWhite Glenroy Realty Rentals · 2021 — 2023Managed pre-rental inquiries and leads by providing timely and informative responses to prospective tenants. Scheduled and coordinated property inspections and showings, while assisting applicants with the rental application process. Provided ongoing support to tenants through clear and professional communication, liaising with property managers to ensure smooth day-to-day operations. Conducted rental minimum standard checks and supported compliance audits, assessing repair and maintenance requests and coordinating necessary follow-ups.
Skills & Expertise
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