Elthon J.
Mid-Level Developer
Open to offersNew to PlatformAbout
Elthon John S. is an experienced Technical Support professional at Google, where he managed customer orders, provided hardware and software troubleshooting, and supported end users with device specifications, subscriptions, and account management between July 2024 and February 2026. He actively engaged in product promotion and delivery tracking within the technology industry. Previously, as a Freelance Developer for a Kuwait-based company, Elthon John S. developed chatbot support systems, maintained application databases, built cross-platform solutions with Flutter and Maven, and handled backend integrations, user interface, and experience design from June 2020 to August 2021. His technical expertise includes JavaScript, SQL Databases, and modern web frameworks like ReactJS and Laravel, applied across projects in customer service automation, crypto-based data encryption, and real-time transportation applications.
Experience
Technical Support
Google · 2024 — 2026Managed customer orders to ensure accurate and timely fulfillment. Troubleshot device issues, resolving hardware and software concerns effectively. Provided updates on delivery status while tracking customer packages. Promoted Google products by detailing their features and benefits. Assisted customers with understanding device specifications and differentiating between various models. Supported customers with subscriptions and account changes by addressing issues.Freelance Developer
Kuwait Based Company · 2020 — 2021Developed a chatbot support system to enhance customer assistance and response efficiency. Managed application databases to maintain data accuracy, security, and performance. Built applications using Flutter and Maven for cross-platform and backend development. Oversaw backend development and integrations to support core application functions. Designed the application layout, user interface, and user experience. Resolved application issues to ensure system stability and reliability.
Skills & Expertise
Education
- Bachelor Of Science in Information TechnologyAssumption College of Davao · 2021 — 2025
- TVL ICT ProgrammingInterface Computer College of Davao · 2019 — 2021
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