Eman A.
Mid-Level Tourism Product Manager
Open to offersNew to PlatformAbout
Eman A. is a seasoned Tourism Manager with extensive experience in developing travel programs for both international and regional markets. At Manora Travel in Luxor, Egypt, she leads initiatives to develop and manage tourism programs and destination experiences, collaborating with hotels, tour operators, and transportation providers to ensure smooth operations and outstanding service. A proficient Product Manager, Eman excels in designing high-impact travel products that integrate marketing, branding, and customer insights. She has a proven track record of resolving complex crises, such as a 61-booking overcapacity issue, with strategic negotiation skills that protected revenue and guest satisfaction. Eman further applies her strategic expertise as a Marketing Manager at Aiel Tours & Travel, where she develops and implements marketing strategies remotely to enhance travel services visibility. Her robust skill set is underscored by her capabilities in Sales funnel management, product marketing, and marketing analytics, making her a versatile professional adept at increasing bookings and destination visibility across the tourism industry.
Experience
Tourism Manager
Manora Travel · 2025 — PresentDevelop and oversee tourism programs, travel packages, and destination experiences targeting international and domestic markets. Ensure seamless travel operations by coordinating with hotels, tour operators, and transportation providers while upholding high service standards. Foster and maintain strong partnerships with tourism stakeholders and suppliers. Analyze tourism trends and customer preferences to enhance travel products and visitor experiences. Manage itinerary planning, tour logistics, and service delivery to maximize customer satisfaction.Marketing Manager
Aiel Tours & Travel · 2025 — PresentCreate and execute strategic marketing plans aimed at promoting travel services and destinations. Oversee digital marketing initiatives, social media presence, and brand partnerships to boost visibility. Assess market trends and customer insights to pinpoint new growth opportunities. Collaborate with sales and operations teams to ensure coherent brand communication. Evaluate campaign performance to refine marketing return on investment.Tour Operation Officer
Astonish Travel · 2018 — 2025Conduct performance reviews to identify improvement areas and develop corresponding action plans. Supervise operations staff and ensure compliance with company policies. Lead the hiring, onboarding, and training of new employees to meet business needs. Implement strategies to maximize customer satisfaction. Establish quality control systems to enhance product consistency and reliability. Oversee facility maintenance and ensure optimal equipment functionality.Freelancer Social Media Marketer & Media Buyer
Freelance · 2025 — 2025Manage paid advertising campaigns, focusing on achieving an optimal return on investment through constant monitoring and adjustments. Enhance brand visibility by developing and executing targeted social media campaigns. Cultivate relationships with industry influencers to boost brand awareness and engagement. Improve customer loyalty and satisfaction through effective inquiry management on social media platforms.Freelancer Translator
Freelance · 2014 — PresentTranslate documents between English and Arabic, ensuring accuracy and readability. Review final translations for grammatical and punctuation errors. Assist non-native English-speaking colleagues with document editing to enhance team productivity and communication. Employ proofreading techniques to improve the clarity of translated materials.Corporate Sales Executive
Vodafone Egypt · 2010 — 2013Identify new business opportunities and potential clients to expand market share. Monitor sales performance relative to established goals, instigating corrective actions as required. Consistently surpass annual sales targets, contributing to overall corporate revenue growth. Organize networking events to engage potential clients seeking business opportunities in local markets.Product Manager
IMC TourismDesign and introduce customized travel packages based on market trends and customer insights. Perform competitive analyses and destination research to ensure the development of innovative tourism products. Manage relationships with hotels, transportation providers, and local partners to guarantee quality services and competitive rates. Work alongside sales and marketing teams to effectively position products and enhance bookings. Track product performance and customer feedback, applying improvements to boost satisfaction.Insurance Consultant (Sales Specialist)
ALICO, American Life InsuranceDeliver tailored insurance presentations to diverse audiences, highlighting policy benefits and coverage options.Sales Representative
Vodafone Agent (First)Achieve top performer status consistently by achieving sales goals and exceeding expectations. Generate additional sales opportunities through upselling and cross-selling techniques.Sales Representative
Vodafone Agent (Lotus)Increase sales revenue by identifying and targeting high-potential accounts while expanding the customer base.Sales & Reservation
Arabisque HotelResolve customer complaints professionally, ensuring timely follow-up and satisfactory resolutions. Conduct inventory audits to maintain product availability for client reservations and manage timely reordering. Adhere to compliance regulations to ensure accurate documentation and reporting of sales transactions. Collaborate with team members to share best practices and enhance individual and team performance.
Skills & Expertise
Education
- Bachelor of Arts: English LiteratureSouth Valley University · 2003 — 2007
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