Emannuel U.
Mid-Level Restaurant Operations Manager
Open to offersNew to PlatformAbout
Emannuel U. is a results-driven professional with a robust career spanning over a decade in the hospitality industry, mastering restaurant operations and excelling in customer service excellence and team leadership. With vast experience in managing establishments offering Filipino, Arabic, Lebanese, Italian, and Cantonese cuisines, he has proven himself adept at enhancing service standards and leading teams to deliver exceptional guest experiences. At Bunchylicious Food Refreshment Hub, from 2019 to 2025, he effectively oversaw daily operations, supervised staff schedules, and ensured timely food delivery. Emannuel’s leadership at Saudi Delta Company Ltd.–Blue Garden Restaurant, a 5-star Lebanese establishment, led to his promotion as Captain Waiter, where he excelled in managing service stations and guest relations. Awarded Employee of the Month in February 2017, his competency in restaurant operations management and process improvement highlights his commitment to operational excellence and quality guest service.
Experience
Captain Waiter
Bunchylicious Food Refreshment Hub · 2019 — 2025Managed daily restaurant operations to ensure a seamless workflow while supervising staff schedules and coordinating floor activities. Focused on enhancing service quality and monitored food delivery to guarantee customer satisfaction. Contributed to operational efficiency and productivity through process improvements in collaboration with management.Station Waiter
La Plage Event Center · 2019 — 2020Provided exceptional service in a Cantonese restaurant, facilitating order accuracy and guest relations as part of the service team.Station Waiter
Saudi Delta Company Ltd. – Blue Garden Restaurant · 2015 — 2019Delivered high-quality dining service in a 5-star Lebanese restaurant, assisting with table service and guest relations. Ensured accuracy in taking and delivering orders while managing two service stations after being promoted.Waiter
Arabesque Restaurant · 2011 — 2013Responsible for offering attentive service to guests in an Arabic cuisine setting, ensuring guest satisfaction through quality service.Head Waiter
Bong’s Resto and Grill · 2010 — 2011Demonstrated leadership by managing two service stations and maintaining high service standards, leading to a promotion to Captain Waiter in recognition of strong performance.Operation Officer
Saudi Delta Company Ltd. – Hediard Paris · 2008 — 2010Facilitated fine dining experiences by providing excellent customer service, aiding in table service, and ensuring accurate order processing.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementCebu Institute of Technology - University · 2006 — 2008
Interested in this professional?
Sign in as an employer to save this profile or invite Emannuel U. to a job.
Sign in as an employer