Emee J.
Mid-Level Medical Virtual Assistant
Open to offersNew to PlatformAbout
Emee Jean D. is a seasoned professional with a diverse range of experience garnered from roles as a Medical Virtual Assistant, Appointment Setter, and Customer Service Specialist. Based in the Philippines, Emee Jean adeptly handles patient coordination and communication, excelling in managing appointments and customer service within fast-paced remote environments. Between 2023 and 2025, Emee Jean served as an Appointment Setter for an EENT clinic in New Jersey, where she managed patient appointments and coordinated follow-up communications. From 2020 to 2022, she performed as a Medical Virtual Assistant and Patient Liaison with Inqline and HealthPro Medical, facilitating medical appointments and maintaining HIPAA-compliant communication. Her role as an ESL/EFL Tutor spanned from 2017 to 2018 and resumed in 2025, teaching English to students across China, Japan, and Korea. Holding a Bachelor of Science in Nursing and another in Secondary Education, her strong foundation in education and healthcare solidifies her ability to support clients as she navigates diverse challenges in the virtual workspace.
Experience
Appointment Setter
EENT Clinic · 2023 — 2025Scheduled and confirmed patient appointments, managed inbound and outbound calls regarding scheduling, coordinated calendars, and maintained accurate patient records.Customer Support / AI Trainer
Trimate AI · 2025 — 2025Provided customer support related to AI and managed related tasks while ensuring effective communication and data handling in a remote environment.Medical Virtual Assistant / Patient Liaison
Inqline, Cranial Scientific / HealthPro Medical, Inc. · 2020 — 2022Served as a liaison between patients and healthcare providers, scheduled appointments and follow-ups, responded to patient inquiries, and ensured HIPAA compliance in communication and documentation.ESL / EFL Tutor
51Talk | BCM Uphone (CETT) | JAE English Management | Happy English & EnglishisNear · 2017 — 2018Instructed English to students from various countries, developed tailored lesson plans, used platforms such as Zoom, Skype, and ClassIn for online classes, and provided feedback on student progress.
Skills & Expertise
Education
- Bachelor of Science in NursingMedina College – Ozamiz City · 2002 — 2006
- Bachelor of Science in Secondary Education – Major in General ScienceWestern Mindanao State University – Zamboanga City · 2001 — 2002
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