Emily V.

Emily Rose V., based in Davao City, Philippines, is a dedicated Medical and General Virtual Assistant with an extensive background in administrative, customer service, and virtual assistance roles. She has honed her skills across various professional landscapes, from working as an Office Assistant at Elim Communities, where she excelled in creating event materials and administrative tasks, to leading customer-focused initiatives as a Loans Associate Officer at BPI Family Savings Bank, achieving a marked 20% reduction in average handling time for her team. As a Virtual Assistant with Eighty 20 Virtual, Inc., she effectively managed team workflows and relationship management using Hubspot CRM and Asana. Emily's education includes a Bachelor of Business Management from the University of the Assumption, where she was a consistent Dean's Lister and the Managing Editor of Blue Post. Her diverse experience covers industries such as banking, corporate marketing, and the medical sector, specifically in telehealth support and medical coding. She is skilled in Complaint Resolution, Google Workspace, and Salesforce CRM, providing comprehensive management in tasks like email handling, project coordination, and social media oversight.