Emily M.
Senior Business Solutions Analyst
Open to offersNew to PlatformAbout
Emily P. is a seasoned Business Solutions Analyst and Project Manager based in Johannesburg, Gauteng. With over 7 years of experience, she has excelled in analyzing complex business operations and coordinating cross-functional initiatives within the telecommunications sector. Her expertise in process analysis and business case development has facilitated significant improvements in operational efficiency and cost reductions, achieving approximately R2 million in savings through contract renegotiations and process optimizations. Emily's role as a Regional Finance Control at Dark Fibre Africa showcases her ability to conduct end-to-end analysis of financial and procurement workflows, providing critical insights for senior leadership decisions. She has a robust educational background, holding a Postgraduate Diploma in Project Management and a Bachelor of Business Administration. Her proficiency with systems and tools such as QuickBase, Oracle, and Sage X3 has been instrumental in her roles, demonstrating her capability as a business-IT liaison committed to enhancing organizational performance and governance standards.
Experience
Regional Finance Control
Dark Fibre Africa · 2024 — PresentConducted comprehensive analysis of invoice and procurement workflows, identifying process bottlenecks and designing solutions to enhance operational efficiency. Generated regional financial reports for Gauteng, converting complex data into structured insights for senior leadership. Ensured cross-functional coherence by facilitating alignment between Planning, Contractors, and Finance teams to address data discrepancies. Managed procurement documentation from quotations to approvals, upholding compliance with governance frameworks. Provided first-line system support for QuickBase and Sage X3, troubleshooting and assisting in system adoption. Acted as deputy for the Finance Manager during absences, approving national invoices and resolving financial queries.Regional Office Manager
Dark Fibre Africa · 2019 — 2024Redesigned operational processes in the Gauteng region, leading to significant cost savings through improved contracts and efficiencies. Coordinated regional events and town halls for 250 staff, overseeing logistics and stakeholder engagement. Supervised a team of 7 across various functions, ensuring effective service delivery across regional offices. Handled initiative administration for multi-stakeholder programs, guaranteeing accurate documentation and timely delivery. Produced executive presentations, business reports, and dashboards to support decision-making for regional and national leaders. Enhanced the boardroom booking process, successfully eliminating double bookings. Facilitated cross-departmental communication to ensure strategic alignment and effective information flow. Managed compliance checklists, systems audits, and data governance on QuickBase to contribute to audit preparation.GIS Administrator
Dark Fibre Africa · 2017 — 2019Assisted in developing business cases and evaluating service providers for the OSP solution upgrade, which involved mapping the company's national infrastructure. Documented system changes, logged issues, and tracked enhancement requests, leading to significant improvements in SI planning and capturing accuracy. Ensured data integrity within GIS systems to support network planning and operational reporting across the national fibre network. Mentored 3 interns on GIS processes, providing practical training and knowledge transfer. Took part in user acceptance testing during system upgrades to ensure alignment with business requirements.Marketing and Admin Intern
Droppa · 2017 — 2017Supported the execution of marketing campaigns and handled day-to-day administrative tasks, gaining foundational experience in stakeholder communication and operational activities.Brand Ambassador
Rosebank College · 2016 — 2017Managed customer recruitment efforts and ensured accurate contract documentation, maintaining professional representation of the brand.
Skills & Expertise
Education
- Postgraduate Diploma in Project ManagementMANCOSA · — — 2025
- Bachelor of Business AdministrationMANCOSA · — — 2024
- Diploma in Public RelationsRosebank College · — — 2016