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Emily D. — Mid-Level Back Office Operations Specialist from Philippines

Emily D.

Mid-Level Back Office Operations Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Emily R. D. is a detail-oriented Back Office & Operations Specialist with extensive experience in research synthesis and comprehensive data management. Specializing in optimizing daily workflows, she ensures reporting accuracy and provides high-level operational support to maintain seamless business operations. From August 2014 to July 2026, Emily served as an Onboarding Operations Associate at Scrambled Eggs, Inc., where she expertly managed menu encoding and conducted quality assurance audits on peer-submitted data. Her responsibilities included verifying merchant onboarding compliance, maintaining database accuracy through meticulous QA audits, and expanding partner listings via market research on newly opened restaurants. She also executed market and academic research projects, notably as a data entry and web researcher in higher education lead sourcing. Emily is proficient in Google Workspace, Microsoft Office, and various digital communication tools, leveraging these skills to maintain high data quality standards. Emily holds a Bachelor of Science in Information & Computer Science from St. Paul College of Manila.

Experience

  • Onboarding Operations Associate

    Scrambled Eggs, Inc. · 2014 — 2026
    Encoded restaurant menus of varying complexity and implemented quality assurance on peer submissions. Verified merchant onboarding requirements for regulatory compliance prior to database entry. Performed quality audits on merchant profiles, food images, and menu details to ensure database accuracy. Conducted market research on new restaurants and collected current menus from multiple web platforms, including Google, Facebook, Instagram, ChatGPT, food delivery applications, and online food content creators.
  • Data Entry & Web Researcher (Project-Based)

    Rafnie Earl-Gebusion - System Automation Specialist · 2021 — 2022
    Executed research focused on U.S. higher education institutions to compile qualified contact lists of faculty and departmental staff. Utilized LinkedIn for identifying B2B prospects, specifically targeting private insurance companies providing health benefits. Drafted personalized email campaign content suited to the profiles of specific business prospects. Ensured data integrity by thoroughly logging, organizing, and verifying research within central Google Sheets.
  • Team Lead / Researcher

    Melissa Fleming - CEO, The Fab Friend · 2008 — 2015
    Conducted comprehensive academic research on U.S. higher education institutions to create focused leads of key faculty and departmental personnel. Gathered, verified, and structured high-quality information into Google Sheets. Uploaded and formatted visual assets along with text descriptions on the employer's WordPress site.

Skills & Expertise

Education

  • Bachelor of Science in Information & Computer Science
    St. Paul College of Manila · — — 1991

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