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Emiria F. — Mid-Level Administrative Assistant from Indonesia

Emiria F.

Mid-Level Administrative Assistant

Indonesia 1-2 years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Emiria F. is a seasoned administrative professional with a robust background in various industries, including healthcare, law, and travel. She served as an Administrator at Naraya Medical Centre in Jakarta Selatan, where she expertly implemented improvements to reporting procedures and optimized departmental workflows. At Hani & Associates Law Office in Jakarta Utara, she delivered exceptional administrative support, facilitated communication through polished correspondence, and contributed to marketing efforts via cold calling. Her experience in the travel industry was honed at PT. Global Access, where she was responsible for ticketing operations, identifying travelers, and resolving booking issues. Earlier in her career, she managed payroll and compliance reporting at Himpunan Pengusaha Jasa Tenaga Kerja Indonesia. Emiria's skills include meticulous data entry, process streamlining, and proficiency in Microsoft Office, underlined by a course completed at MTC Institut Jakarta. Fluent in Indonesian and English, she has also completed training in tourism and hospitality, supporting her diverse skill set with practical industry experience.

Experience

  • Administrator

    Naraya Medical Centre · 2021 — 2022
    Implemented improvements to reporting procedures, entered and maintained departmental records in the company database, and streamlined processes to enhance workflow.
  • Assistant

    Hani & Associates Law Office · 2018 — 2020
    Handled a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors while providing administrative support that promoted office excellence and created polished correspondence.
  • Ticketing

    PT. Global Access · 2015 — 2017
    Verified traveler identities by reviewing tickets and identification, processed order transactions, and provided customers with detailed itineraries and receipts while resolving booking issues.
  • Administrasi

    Himpunan Pengusaha Jasa Tenaga Kerja Indonesia · 2006 — 2014
    Implemented improvements to reporting procedures, managed payroll and insurance matters, and ensured compliance reporting while maintaining departmental records.
  • Secretary

    PT. Surya Sinar Sejati Utama · 2004 — 2006
    Produced and maintained office files, updated spreadsheets, supported executives with presentations, and responded to emails to facilitate communication.
  • Sales Promotion Girl

    Summarecon Group (Mal Kelapa Gading) · 2003 — 2003
    Utilized promotional tools to build product awareness, performed market research for sales promotions, and provided product information and samples to customers.
  • Customer Service

    Wendy Parcel&Florist · 2002 — 2002
    Focused on customer satisfaction through proactive strategies and provided primary support, while developing customer service training processes.
  • Counter Sales

    PT. Bumi Bosowa International · 2002 — 2002
    Finalized sales transactions, advised customers on product fit, maintained a clean counter space, and informed customers about relevant sales policies.

Skills & Expertise

Education

  • Tourism and Travel Management
    INSTITUT PARIWISATA NUSA JAYA, JAKARTA TIMUR · — — 2000

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