Emma H.
Sales and Operations Manager
Open to offersNew to PlatformAbout
Emma H. is a seasoned Recruitment & Operations professional with over 20 years of direct experience in mining, construction, engineering, and safety-critical operations. She has led high-volume temporary labour projects for Australian mine sites, including shutdowns, maintenance, and rapid workforce mobilisation. As Sales & Operations Director at Inspire Recruitment Group, Emma managed end-to-end workforce logistics, compliance, and client relationships, growing the division to a $32.9M turnover and overseeing a team of 25 consultants. At Build Resource in the UK, she founded and scaled a construction recruitment business supplying skilled labour to multiple projects and ensuring rigorous health & safety compliance. Most recently, as Operations & Sales Manager at PKT Diving in Thailand, she coordinated staffing and logistics for high-volume bookings, maintaining excellence in operational efficiency. Her track record includes full P&L responsibility, team leadership, and delivering projects for tier 1 and blue-chip clients across the mining and construction sectors.
Experience
Operations & Sales Manager
PKT Diving · 2022 — 2026Oversaw operations in a high-volume, safety-critical setting, focusing on logistics, staffing, and daily service delivery. Organized staffing, scheduling, and operational logistics while leading and training a multinational team. Maintained compliance with safety standards and managed high-volume bookings and customer operations, along with oversight of equipment and suppliers.Managing Director
Build Resource / Build Resourcing Ltd · 2018 — 2020Initiated and expanded a construction recruitment firm focused on temporary labour supply. Oversaw client delivery, operations, and performance of the team while ensuring compliance with health and safety regulations across all placements.Sales & Operations Director
Inspire Recruitment Group · 2010 — 2018Established and directed a recruitment division focused on mining and engineering, providing high-volume temporary labour to mine sites in Australia. Supplied fitters, boilermakers, riggers, crane operators, machine operators, and labourers. Managed the end-to-end process of workforce mobilisation, including compliance, onboarding, and deployment. Cultivated strong relationships with tier 1 clients while overseeing a team of 25 consultants and being fully accountable for P&L and operational performance.Director / Branch Manager / Senior Consultant
Earlier Recruitment Career · 2003 — 2010Built recruitment desks from the ground up in the construction and civil engineering sectors, advancing into leadership roles. Supplied both blue-collar and white-collar positions and secured and managed blue-chip client accounts. Conducted site visits, arranged client meetings, and engaged in workforce planning while managing teams to achieve consistent revenue growth.
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