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Emmanuel B. — Senior Virtual Executive Assistant from Philippines

Emmanuel B.

Senior Virtual Executive Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Emmanuel B. is a highly regarded professional with over 20 years of professional work experience including a decade as a remote support in executive and administrative roles, customer services, and vendor management. Since 2018 has been recognized as a top-rated talent on Upwork, catering to clients across multiple regions, including the US, UK, Australia, and Europe. In his current role as an Admin Assistant at Young Stone Visions in Singapore/Sydney, Emmanuel supports top management with systems integration and client management. At Assignar Pty. Ltd., he excels in data import and digital transformation. Previously, he served as an Executive Assistant at Oncore Electrical Services, where he provided comprehensive support in operations, compliance, and HRIS. His earlier experience as a Customer Service Representative at Streamlined LLC involved handling voice and non-voice customer support. Emmanuel's educational background includes a BSBA in Management Information Systems from St. Francis College and a certificate from De La Salle University. He is proficient in process integration, contract management, vendor relations, quality assurance, and staff training.

Why hire me

With over 20 years of professional experience—10 of which have been entirely remote—I don't just manage tasks; I optimize operations. What sets me apart is my deep specialization in the Australian trades and construction sectors. Having successfully managed workflows for electrical contractors in Sydney, general contractors in Western NSW, and logistics-heavy businesses like bin rentals in Brisbane, I understand the unique pressure points of your industry. I speak the language of trades, understand the urgency of scheduling and compliance, and know exactly how to keep projects moving. Beyond my industry knowledge, I bring expert proficiency in the tools that keep a remote team integrated, including Monday.com, Asana, ClickUp, Trello, Simpro, and Xero. Employers hire me because I eliminate administrative friction, allowing the onshore team to focus entirely on scaling the business and delivering on-site

Experience

  • Operations Virtual Assistant

    TEC · 2026 — Present
    - Aroflo system support, Job management - Timesheets processing - Purchase orders - ESV Certifications - Xero Processing & Invoicing - Systems and SOPs

  • Admin Assistant (Virtual Assistant)

    Young Stone Visions · 2025 — Present
    Engages in processes, systems integration, and development of SOPs while assisting top management with onboarding and client management.

  • Executive Assistant (Virtual Assistant)

    Oncore Electrical Services · 2020 — 2025
    Provides executive, administrative, and operations/project support. Reviews company standards and best practices, ensuring compliance with documents and contracts, while researching relevant applications and tools.

  • Admin Assistant (Virtual Assistant)

    Assignar Pty. Ltd. · 2016 — Present
    Handles data importation of client profiles, rates, competencies, and the conversion of manual forms into digital formats.

  • Customer Service Representative (Virtual Assistant)

    Streamlined LLC · 2015 — 2016
    Delivers voice and non-voice customer support, addressing inquiries related to account modifications, complaints, sales, and purchases, alongside reconciling accounts with financial institutions.

  • Assistant Manager

    Concepcion-Carrier Air Conditioning Company, Concepcion Industrial Corporation · 2006 — 2015
    Managed vendor relationships within the Information and Communication Technology Department, coordinated with project teams on project specifics, prepared RFPs, and conducted vendor meetings to address issues and track improvements.

  • Marketing / Human Resource Assistant

    Principalia Management & Personnel Consultants, Incorporated · 2005 — 2005
    Promoted products and services through email and flyers, conducted internet research to identify potential international clients, assisted in organizing client interviews, and managed applicant sorting and filing.

Skills & Expertise

Office and AdminVirtual Project AssistantCompliance / RegulatoryProject CoordinationCustomer ServiceCustomer Service RepresentativeProject ManagementComputer Vision EngineerExecutive AssistantE-learning Content CreatorHealthcare Business DevelopmentCustomer Service and Admin Support

Education

  • Certificate Course
    De La Salle University – School of Business · — — 2009
  • Bachelor of Science in Business Administration - Management Information System
    St. Francis College · — — 2001