Emmanuel D.
Junior Data Entry Specialist
Open to offersNew to PlatformAbout
Emmanuel D. is an experienced professional specializing in data entry, technical support, and payroll administration, with hands-on roles across the real estate, BPO, e-commerce, and customer service industries. In real estate, he managed data entry, market research, and reporting using platforms like Crexi and CoStar, ensuring up-to-date records and supporting pricing decisions. At HarteHanks, he provided research and CRM data management using Microsoft Dynamics 360 and outreach tools to support sales teams with timely, accurate information. As a Payroll Specialist at TaskUs Ortigas, Emmanuel administered payroll and benefits compliance for US clients, handling sensitive data and resolving discrepancies. His technical support role at Concentrix covered backend triage for META platforms, bug troubleshooting, and enforcing commerce policies. Emmanuel is versed in tools including Salesforce, Zendesk, and QuickBooks, and holds certifications in HIPAA and PII compliance.
Experience
Data Entry Specialist
Real Estate · 2025 — 2026Developed and formatted marketing materials for real estate, such as brochures and flyers. Conducted thorough data entry and market research for pricing and listings utilizing Crexi and CoStar. Generated monthly and bi-weekly reports for tenants, ensuring accuracy and consistency in datasets. Maintained and organized large datasets in Microsoft Excel, performing comparisons and tracking changes. Executed comparable sales analysis for pricing and market insights. Conducted skip tracing to identify property decision-makers through public records. Ensured records and documents adhered to internal standards and were regularly updated. Provided relevant data and support for internal teams.Data Entry Specialist
Pre-Qualification Researcher - HarteHanks · 2024 — 2025Performed extensive research using tools like ZoomInfo, RocketReach, LinkedIn, and Sales Navigator to collect reliable data. Maintained and meticulously entered information within Microsoft Dynamics 360, Microsoft Excel, and Microsoft Outreach, contributing actionable insights for the sales team. Cleansed and updated existing data to ensure accuracy. Utilized virtual assistance skills to manage tasks independently and organized CRM data effectively. Quickly adapted to various project management software akin to Monday.com. Focused on detail to proofread and manage SOP documentation, aiding internal teams with structured communication.Payroll Specialist
TaskUs Ortigas · 2022 — 2023Assisted clients in payroll management, which included tax calculations, employee onboarding, and benefits administration. Handled various customer interactions through calls, chats, and emails addressing US Payroll and IRS compliance issues. Maintained accuracy in managing sensitive data within structured systems. Addressed internal client requests, resolved discrepancies, and provided data reporting to support team members.Technical Support Specialist
Concentrix · 2022 — 2022Delivered backend technical support for META platforms, such as Facebook Marketplace, Instagram, and WhatsApp, ensuring system issues were resolved efficiently. Investigated and troubleshot bugs, account restrictions, and feature malfunctions as reported. Managed support queues and tickets within META’s internal tools, ensuring timely updates and accurate documentation. Collaborated with engineering teams to address complex technical problems requiring modifications at the code or infrastructure level. Validated reported issues to confirm legitimacy prior to escalation. Ensured compliance with community standards by reviewing flagged content.Customer Service Representative
Alorica by the Bay · 2021 — 2022Managed a high volume of customer interactions through calls, live chats, and emails related to orders and inquiries on e-commerce platforms like Walmart and Zalando. Utilized internal CRM systems to efficiently track and resolve customer cases. Documented interactions accurately to aid in team coordination and knowledge sharing. Collaborated with support teams for streamlined issue resolution and enhanced platform efficiency. Ensured proactive customer assistance with order processes, maintaining high service standards.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceMetro Business College · — — 2017
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