Emmanuel R.

Emmanuel I. is a dedicated professional with a background in technical and customer support, specializing in roles that enhance client experiences across various industries. He holds a degree in BSBA Major in Marketing Management from Rizal Technological University. At Harte Hanks, he excelled as a Technical Support Representative for the WWE Network, showcasing his skills in problem-solving using Oracle and achieving recognition as a top agent. He further demonstrated his expertise at IBEX Global by effectively handling FedEx accounts with 1source, securing a top 5 agent ranking. Emmanuel expanded his leadership capabilities at Telus Philippines, where he was instrumental in assisting Airbnb clients with bookings and served as a Team Leader for over two years. His most recent experience at R1 RCM involved addressing healthcare billing concerns and insurance verifications, reflecting his adaptability in managing complex patient interactions.