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Emmanuel D. — Junior Virtual Assistant from Philippines

Emmanuel D.

Junior Virtual Assistant

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Emmanuel V., a seasoned Customer Service Representative, has honed his expertise over two years in high-volume settings at Ubiquity Global Inc., where he consistently delivered exceptional service by resolving complex customer issues and maintaining high CSAT scores. Transitioning into the Virtual Assistance space, Emmanuel is skilled in managing digital communication tools and strives to help businesses scale while expanding his knowledge in this industry. Complementing his customer service prowess, Emmanuel is also a self-described "Creative Artist," integrating a unique 'fine-art' perspective into commercial projects, from intricate hand-painted murals to digital illustrations and logo designs. His commitment to creativity aligns with his proficiency in Effective Communication, Technical Troubleshooting, and Creative Problem Solving, ensuring he stays ahead of design trends to deliver innovative visual solutions.

Experience

  • Customer Service Representative

    Ubiquity Global Inc. · 2024 — 2026
    Addressed complex customer issues while maintaining high CSAT scores and managing digital communication tools.
  • Freelance Artist

    null · 2020 — Present
    Created intricate hand-painted murals and developed sleek, scalable digital illustrations and logo designs, informed by a strong understanding of color theory, typography, and current design trends.

Skills & Expertise

Education

  • Bachelor of Science in Marine Transportation
    VMA GLOBAL COLLEGE · 2022 — 2024

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