Mid-Level BPO Sales Account Manager
Open to offersNew to PlatformLalaine E. is a high-performing Sales Account Manager with extensive experience in the BPO and life insurance sectors. She specializes in both outbound and inbound sales, account management, and client retention. Her proven ability to close deals and exceed revenue goals is complemented by her expertise in leading teams to deliver sustained sales growth. Known for her strong negotiation skills and customer-centric selling approach, she adeptly converts leads into long-term client relationships. In her role as a Sales Manager at EastWest Ageas Insurance, Lalaine led recruitment, activation, and development of insurance advisors, driving branch productivity through consultative selling and client relationship management. As an Intake Sales Team Manager at GTEK Outreach Legal, she managed a team converting U.S. veteran inquiries into signed contracts, optimizing outreach efforts through performance tracking and coaching. Her work with Asurion in technical sales further showcases her ability to deliver tailored solutions, leveraging CRM tools like Salesforce and Zendesk. Fluent in English and Filipino, Lalaine holds a Humanities and Social Science degree from Systems Plus College Foundation.