ERA K.
Junior Operations Support Specialist
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About
Kadusale J. is a detail-oriented Operations Virtual Assistant with over three years of experience supporting freelance clients in the travel sector. Based out of Dumaguete City, Philippines, she specializes in logistics coordination, client communication, and admin tasks. Her expertise lies in managing detailed schedules, booking coordination, and vendor follow-ups to ensure seamless travel operations. Utilizing her skills in Google Sheets and various communication tools like Viber and Slack, Kadusale maintains booking manifests with zero data errors and manages real-time changes efficiently. Her ability to resolve conflicts quickly enhances client satisfaction, making her a valuable asset to any travel operations team.
Experience
Operations Virtual Assistant
Freelance Clients · 2022 — PresentManaged daily schedules and itineraries for multiple clients, ensuring timely completion of tasks. Facilitated client communication through email and Viber for booking confirmations and updates. Updated booking manifests and trackers in Google Sheets to maintain accuracy. Coordinated with vendors and suppliers to manage services, payments, and schedule adjustments. Addressed conflicts and urgent changes promptly to ensure client satisfaction.
Skills & Expertise
Education
- Bachelor of Elementary EducationBais City Negros Oriental State University · — — 2026
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