Eric L.

Eric Ace L. is a seasoned Trainer with over a decade of expertise in training and communications, primarily in the business process outsourcing and telecommunications sectors in the Philippines. Since 2018, Eric Ace L. has served as a Trainer at Iqor Philippines, where he has developed and implemented effective training plans, specializing in guiding non-experienced trainees to improved performance through online training methodologies. Previous roles include Service Representative at Eperformax, Finance Officer at Citi, and Retention Specialist at Optus Telcom 24/7, with earlier experience in customer service at Teleperformance. His hard skills extend to music editing, video editing, and creative direction, which he has applied to dance performance productions and creating engaging training materials. Eric Ace L.'s career reflects a focus on delivering measurable training outcomes, client relations, and continuous improvement across diverse organizational environments.